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Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
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Or
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Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
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Food Spoilage*
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Call our toll-free assistance helpline on 0800 400 481.
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$10 off any Canvas, Photo Book or Photo Gift
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20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Samsung 18kg Front Loading Washing Machine with 19 Programs - Black Caviar (Bespoke/WF18B9600KV/SA)
WF18B9600KV/SAAvailable on 60 months of equal Interest Free instalments:
$42.98^
approximately
per month
per month
^ Total repayments $2,579 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 04/12/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
We encourage you to verify the received information and refrain from sharing personal data.
Description
-
Please note this product is not available in all stores but can be ordered.
Delivery expectation: 1-2 weeks
This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Make laundry day easier than ever with the Samsung 18kg 19 Program Front Loading Washing Machine! A practical addition to busy homes, this nifty appliance equips the brilliant AI BubbleWash function with intelligent sensors to deliver an optimised, powerful, and effective wash. It also highlights an array of convenient features, such as AI Wash, Hygiene Steam, Drum Clean +, Pet Care, and more to accommodate different washing needs. It can also handle up to 18kg of laundry, allowing you to wash more in one go. Plus, with its AI Control, you can easily personalise every wash cycle to cater to all your laundry needs.
Key Overview
- 18 KG Load Capacity
- 4.5 Energy Star Rating
- 4 Star Water Rating
- Hot & Cold Water Supply Required
- 19 x Wash Programs
- 1100 RPM Spin Speed
- (W x D x H): 686 x 850 x 984 mm
Product Highlights
- Smart and Gentle Wash: Experience efficient washing with this Samsung Front Loading Washing Machine, featuring AI BubbleWash1 that improves soil removal by up to 24% in cool water2, provides 45.5% better fabric care3, and up to 70% energy savings4. It also integrates AI Wash that further enhances cleaning efficiency5 by analysing fabric types and adjusting wash cycles accordingly6, ensuring optimal results every time.
- Feature Packed: To accommodate different laundry needs, this Samsung Washer incorporates an array of wash programs including Baby Care, Bedding, Pet Care Wash, and Wool. Its Hygiene Steam also deep cleans clothing to eliminate up to 99.9% of allergens7 and bacteria8, as well as reduce exposure to house dust mites, cat, dog, grass pollen and fungi9. For added convenience, this appliance features an adjustable soak time to deliver a gentle yet effective washing experience.
- Intuitive Controls: Enjoy seamless operations, as this front-load washer integrates a touchpad and dial control panel with AI Control features. You can also use its SmartThings app (download required) to access functions like Cycle Suggestion, Auto Cycle Link, machine learning feature, informative display and guide, regular software updates when needed, and more.
- Easy Maintenance: Say goodbye to tedious upkeeping! Its Drum Clean + combines a powerful water jet and fast-spinning motion that removes up to 99.9% of odour-causing bacteria10. It also sends a reminder to clean this Samsung Washer every 40 cycles.
- Style Meets Functionality: The Samsung Front Loading Washing Machine’s BESPOKE Design ensures it seamlessly integrates into your home, adding a touch of elegance to any space. Enhance your laundry convenience by seamlessly pairing this washer with the Samsung DV10B9750CV/SA Heat Pump Condenser Dryer (sold separately) using the Samsung Front Loading Washing Machine and Dryer Laundry Stacking Kit SKK-ALV/SA (sold separately).
1 AI BubbleWash is only activated when specific courses are selected, including Cotton, Synthetics, AI Bedding and AI Wash.
2 Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Ecobubble (WF0702WKU). Individual results may vary.
3 Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action, tested on polyester fabric. Individual results may vary.
4 Based on internal testing, IEC bed sheet 275±15g, on the WF25B9600xx using the AI Bedding course vs. the WF24A9500xx using a normal bedding course. Result: reduced the washing time by 25 minutes and the water consumption by up to 30L. The load includes dry blankets and is under 4kg. Actual results may vary depending on individual use.
5 AI Wash holds detergent for up to 1 month’s washing, based on the average of 4 loads per week. May vary depending on the washing load and settings.
6 Based on an AI-created algorithm. Actual results may vary depending on individual use.
7 Tested by Samsung in accordance with internal protocols. Results provided to and interpreted by Intertek.
8 Based on the Intertek test report for the Hygiene steam course. Removes up to 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary
9 Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure house dust mite, cat, dog, grass pollen and fungi.
10 Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Tested by Samsung in accordance with internal protocols. Results provided to and interpreted by Intertek.
Specifications
Specifications
| Brand | Samsung |
|---|---|
| Product Type | Front Load Washing Machine |
| Model Number | WF18B9600KV/SA |
| Colour | Black |
Whiteware Capacity
| Load Capacity | 18 KG |
|---|---|
| Large Capacity |
Energy
| Energy Star Rating | 4.5 Star |
|---|---|
| Energy Consumption | Cold : 293 kWh/year, Hot : 523 kWh/year |
Water Efficiency
| Water Rating (WELS: Water Efficiency Labelling and Standards) | 4 Star |
|---|---|
| Water Consumption | 185 L per wash |
| Water Pressure | 50 - 800 kPa |
| Water Supply | Hot & Cold Water Supply Required |
Washing Machine Features
| Washing Machine Feature |
|
|---|
General Laundry Features
| Delay Start | Delay End |
|---|---|
| Dispensers | Auto Softener, Auto Detergent and Pre-Wash Dispensers |
| Smart Laundry Feature |
|
Door Features
| Default Door Hinge | Left |
|---|---|
| Door Type | Side-Swing Door |
| Type of Opening | Door |
| Lid / Door Material | Tempered Glass Material |
| Height with Lid Open | 1420 (mm) Door Open |
| Door Design | Chrome Trim Design, Auto Open Door |
| Door Lock | Yes |
Control Panel Features
| Control Panel Type | Touch Pad and Dial Control Panel |
|---|---|
| Location of Control Panel | Top Front Location of Control Panel |
Lighting
| Internal Lighting | Yes |
|---|
Motor
| Type of Motor | Digital Inverter Technology Motor |
|---|
Drum
| Drum Type | Swirl Plus Design Drum |
|---|---|
| Spin Tub Material | Stainless Steel Tub |
Cycle
| Pause Cycle | Yes |
|---|---|
| Number of Wash Programs | 19 x Wash Programs |
| Wash Programs | AI Wash, Activewear, Baby Care, Bedding, Blouses, Cotton, Delicates, Denim, Drum Clean+, Energy Saving, Hygiene Steam, Outdoor, Pet Care Wash, Quick Wash, Rinse + Spin, Shirts, Spin Only, Towels, Wool |
| Extras Programs | Bubble Soak, Pet Care Wash, Quick Wash, Speed Shot, Steam |
| Adjustable Soak Time | Wide variaty of soak times due to bubble soak function |
Spinning
| Spin Speed | 1100 RPM |
|---|---|
| Max Spin Speed | 1100 RPM |
| Variable Spin Speed | Yes |
Safety Features
| Child Lock | Yes |
|---|
Smart Features
| Display Type | Digital Display |
|---|---|
| Wi-Fi Embedded | Yes |
| Connectivity Type | Wi-Fi |
| Smart Functions | Multi-Language option, Status View, Remote Start, Notifications, Energy Monitoring |
Software / App Compatibility
| App Enabled | Yes |
|---|---|
| Compatible App | Smart Things App |
| Regular Software Updates | Yes |
Installation
| Assembly Type | Some Assembly Required |
|---|---|
| Installation Type | Freestanding |
| Plumbing Requirements | Hot & Cold Water Connection Required |
| Wall Mount Option | No |
| Stacking Kit Option | Yes |
Electrical Connection
| Power Indicator | Yes |
|---|---|
| Wattage/Voltage | AC 220-240 V, 50 Hz |
Dimensions
| Height | 984 mm |
|---|---|
| Width | 686 mm |
| Depth | 850 mm |
| Product Weight | 110 kg |
Warranty
| Manufacturers | 24 Months |
|---|
Reviews
Samsung 18kg Front Loading Washing Machine with 19 Programs - Black Caviar (Bespoke/WF18B9600KV/SA) is rated
out of
5 by
17.
Rated 5 out of
5
by
Ilovethisproduct from
100% worth the investment
This combo is a beast. Although it seems sad to admit, my life has changed. I now wash once a day instead of 4-1000 loads depending on the rain and my children’s adventure levels. It is a game changer in terms of efficiency. As a mum whose kids’ care requirements include “special needs”, extra time is a true gift. It is worth the price.
My only caution is that atttempting independent installation via vertical stacking may result in death. No, the dryer is not a single person lift. 🤣
Date published: 2024-06-13
Rated 1 out of
5
by
TPh30 from
Worst washing machine
Bought this thinking it would be perfect for family of 5. Always has SC error as it sucks sock/small items through drainage holes, Samsung came out and just said it is was it is, no solution. Doesn’t connect to App. Looking to replace already as the errors are driving us insane.
Date published: 2024-08-14
Rated 5 out of
5
by
Gavin G from
Love this machine!
Absolutely love this machine! We operate a small private hotel and this machine will wash two sets of QS fitted sheets and pillowcases at a time, saving us washing time. It means that we can launder all of the linen from our 4 rooms in half the time of a smaller machine. This washer also seems to be very water efficient. The Smart Things app sometimes disconnects, however it is convenient when it works so that we know when one load is finished and we can start the next.
Date published: 2023-12-12
Rated 1 out of
5
by
JPK1 from
DO NOT BUY!
Machine constantly skips full spin cycle leaving clothes soaking wet. I put one half load of towels through and after multiple extra spin cycles had taken another 12 litres of water out. Videoed the machine skipping spin cycle (drops from 11mins remaining to 1) but Samsung says it is functioning "within operational guidelines" They won't fix or replace. Has been like it since new. It is unusable.
Date published: 2024-10-16
Rated 1 out of
5
by
Stooged Again from
WF18B9600KV Faulty On arrival. F
Faulty on arrival. Machine grinds and clunks. Was told a tech would come to view the machine even though it was a couple hours old. Bit of a joke.
Date published: 2024-05-21
Rated 3 out of
5
by
R hu from
Frustrated
Size of opening a bit smaller than I thought also don’t leave any clothing between door and seal as it tore the rubber seal I would of thought AI machine might have sensed that so ended up costly mistake
Date published: 2023-11-17
Rated 4 out of
5
by
AF01 from
Effective and quiet
[This review was collected as part of a promotion.] Works beautifully. The AI wash in particular is very good; it senses the laod and adjusts the wash program throughout the cycle and produces very clean items. It is quiet and effective.
My only issue is the ease with which the paint scratches off, on the top of the washer especially. For the price I expected something a bit more wear resistant as it takes nothing to scratch and the look is spoiled a bit.
Date published: 2024-04-26
Rated 5 out of
5
by
Simon from Melbourne from
Freedom and Freshness: A life changer!
[This review was collected as part of a promotion.] From the first day of using the Samsung 18kg BESPOKE AI Grande Smart Front Load Washer, it's been clear that this isn't just a washing machine; it's a lifestyle enhancer. The AI Wash and Auto Dispense features have transformed a mundane chore into a seamless experience. It's not about the technology, which is admittedly top-notch, but about the feeling of pulling out garments and bedding that feel incredibly clean and fresh.
What truly sets this washer apart is the precious time it has returned to me. No longer am I planning my day around laundry; instead, I'm spending quality moments with my loved ones. The stress of scheduling wash times is a thing of the past, thanks to the machine's ability to start and finish washing at my command, using its timed delay feature.
This washing machine has introduced a sense of joy and freedom into my daily routine, replacing the stress and monotony of laundry. Each time I use it, I'm reminded of the value it brings—not just in terms of clean clothes, but in the overall improvement of my quality of life. It's not just a washing machine; it's a gateway to a more relaxed, enjoyable lifestyle. For anyone sitting on the fence, it's worth every dollar for the peace of mind and extra time it affords.
Date published: 2023-12-16
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x Samsung 18kg BubbleWash Smart Front Load Washer
- 1 x Spanner
- 1 x Bolt Caps
- 1 x Cold Water Hose
- 1 x Hot Water Hose
- 1 x Cable Tie
- 1 x Drain Hose
- 1 x Hose Guide
- 1 x User Guide
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 04/12/2024.
Questions & Answers
Does this heat its own water or has to be connected to hot water mains?
Thanks for your question Kevin. This model does have a hot and cold water inlet. Hence, it should be connected to a hot and cold water tap for you to use the hot cycle feature of the washing machine. Hope this helps with your query.
Date published: 2024-04-29
Can I open the washing machine if I forget to put something in
Great question Shar! Yes, you can do this via the 'Add Garments' option on the dial. The water will drain slightly to allow you to add items, once done, simply close the door and hold the play/pause icon to resume your wash. Trust this helps! ^CO
Date published: 2024-02-27
Does this 18kg washer by Samsung have adjustable feet. Our floor is uneven
H there. Yes this washing machine has adjustable feet that can be manually adjusted to get your machine level. We trust this helps
Date published: 2023-10-09
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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Manukau, Auckland 2241
All prices are inclusive of GST.
