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Special pricing is valid until 04/12/2024.
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1, 2, 3, or 4 year protection terms available for eligible products.
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With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
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All freight and service call out fees covered
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Or
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Laundry Cover*
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Call our toll-free assistance helpline on 0800 400 481.
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$10 off any Canvas, Photo Book or Photo Gift
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*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Samsung 12kg Front Loading Washing Machine with 24 Programs - Black Caviar (Bespoke AI/WW12BB944DGBSA)
WW12BB944DGBSAAvailable on 60 months of equal Interest Free instalments:
$33.32^
approximately
per month
per month
^ Total repayments $1,999.00 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 04/12/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
We encourage you to verify the received information and refrain from sharing personal data.
Description
Discover the future of laundry with the Samsung 12kg 24 Program Front Loading Washing Machine! The ultimate addition to modern homes—this nifty appliance equips a spacious 12kg capacity, and a brilliant AI BubbleWash function with intelligent sensors to deliver an optimised, powerful, and effective wash. It also highlights an array of convenient features, such as AI Wash, Hygiene Steam, Drum Clean +, Pet Care, and more. Plus, with its AI Control, you can easily personalise every wash cycle to cater to all your laundry needs.
Key Overview
- 12kg Load Capacity
- 5 Star Energy Rating
- 4 Star Water Rating (WELS)
- 72 dB Noise Level
- 24 x Wash Programs
- 1400 RPM
- (W x D x H): 600 x 695 x 850 mm
Product Highlights
- Smart and Gentle Wash: Elevate your laundry experience with Samsung’s Front Loading Washing Machine featuring AI BubbleWash1 technology. Enjoy superior cleaning with 24%2 more soil removal at lower temperatures, while saving energy and enhancing fabric care by 45.5%3. It also employs AI Wash technology, which senses fabric weight and softness, optimising water and detergent usage for thorough yet gentle cleaning4,5. In addition, this unit is engineered with a QuickDrive Technology that cuts wash times by 50%6, and Q-Bubble technology for deep cleaning without damaging your clothes.
- Feature Packed: To accommodate different laundry needs, this Samsung Washer incorporates an array of wash programs including Baby Care, Super Speed, Pet Care Wash, and Wool. Its Hygiene Steam also deep cleans clothing to eliminate ingrained grime and up to 99.9% of bacteria7 and allergens7, as well as reduce exposure to house dust mites, cat, dog, grass pollen and fungi9. For added convenience, this appliance features Bubble Soak technology that ensures your clothes come out looking fresh and stain-free10.
- Intuitive Controls: Enjoy seamless operations, as this front-load washer integrates a touchpad and dial control panel with AI Control features. You can also use its SmartThings app (download required) to access functions like Cycle Suggestion, Auto Cycle Link, Habits Learning feature, Informative Display and Guide, regular software updates when needed, and more. Additionally, its Auto Dispense system accurately doses detergent and fabric softener, ensuring convenient and effective washing results every time.
- Easy Maintenance: Say goodbye to tedious upkeeping! Its Drum Clean + combines a powerful water jet and fast-spinning motion that removes up to 99.9% of odour-causing bacteria11. It also sends a reminder to clean this Samsung Washer every 40 cycles. Plus, the StayClean Drawer ensures minimal soap residue buildup, keeping the tray hygienic and hassle-free.
- Eco-Friendly Washing: Samsung’s Front Loading Washing Machine prioritises environmental responsibility with its Less Microfiber Cycle. Engineered to reduce microplastic discharge by 54%12, it optimises motor operations for eco-friendly washing without compromising performance.
- Style Meets Functionality: This Samsung Bespoke AI Washing Machine is as beautiful as it is functional. The elegant black caviar exterior seamlessly integrates into your home, while the durable tempered glass door is built to withstand everyday use.
*Assembly is required.
**Hot and cold water supplies are required.
1 AI BubbleWash is only activated when specific courses are selected, including Cotton, Synthetics and AI Wash with loads less than 2kg.
2 Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary.
3 Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Eco Bubble (WF0702WKU). Individual results may vary.
4 Based on an AI-created algorithm. Actual results may vary depending on individual use.
5 AI Wash holds detergent for up to 1 month’s washing, based on the average of 4 loads per week. It may vary depending on the washing load and settings.
6 Based on internal testing (in accordance with IEC 60456-2010) of the WW9400B Cotton cycle with the QuickDrive option compared to the Cotton cycle without the QuickDrive option. Result: Wash time reduced by 57% (87 mins to 37 mins). Results may vary depending on the actual usage conditions.
7 Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.
8 Based on the Intertek test report for the Hygiene steam course.
9 Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure house dust mite, cat, dog, grass pollen and fungi.
10 Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.
11 Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Based on testing witnessed by Intertek of the Drum Clean + cycle.
12 Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions.
Specifications
Specifications
| Brand | Samsung |
|---|---|
| Product Type | Front Load Washing Machine |
| Model Number | WW12BB944DGBSA |
| Colour | Black |
Whiteware Capacity
| Load Capacity | 12 KG |
|---|---|
| Large Capacity |
Energy
| Energy Star Rating | 5 Star |
|---|---|
| Energy Consumption | Cold : 218 kWh/year, Warm : 272 kWh/year |
Water Efficiency
| Water Rating (WELS: Water Efficiency Labelling and Standards) | 4 Star |
|---|---|
| Water Consumption | 123 L per wash |
| Water Pressure | 50 to 800 kPa |
Washing Machine Features
| Washing Machine Feature |
|
|---|
General Laundry Features
| Delay Start | Yes |
|---|---|
| Dispensers | Detergent, Softener and Pre-Wash Dispensers |
| Smart Laundry Feature |
|
Door Features
| Default Door Hinge | Left |
|---|---|
| Door Type | Side-Swing Door |
| Type of Opening | Door |
| Lid / Door Material | Tempered Glass Material |
| Height with Lid Open | 1080 (mm) with Door Open |
| Door Design | Chrome Trim Design |
| Door Lock | Yes |
Control Panel Features
| Control Panel Type | Touch Pad and Dial Control Panel |
|---|---|
| Location of Control Panel | Top Front Location of Control Panel |
Motor
| Type of Motor | Digital Inverter Technology Motor |
|---|---|
| Noise Level | 72 dB |
Drum
| Drum Type | Swirl Plus Drum |
|---|---|
| Spin Tub Material | Stainless Steel Tub |
Cycle
| Pause Cycle | Yes |
|---|---|
| Number of Wash Programs | 24 x Wash Programs |
| Wash Programs | AI Wash, Super Speed, 15' Quick Wash, Activewear, Baby Care, Bedding, Cloudy Day, Cotton, Colours, Delicates, Denim, Drain/Spin, Drum Clean+, E Cotton, Hygiene Steam, Intense Cold, Less Microfiber, Outdoor, Rinse + Spin, Shirts, Silent Wash, Synthetics |
| Extras Programs | Bubble Soak, Bubble Technology |
| Adjustable Soak Time | Wide variaty of soak times due to bubble soak function |
Spinning
| Spin Speed | 1400 RPM |
|---|---|
| Max Spin Speed | 1400 RPM |
Safety Features
| Child Lock | Yes |
|---|
Smart Features
| Display Type | Digital Display with White Colour Text |
|---|---|
| Wi-Fi Embedded | Yes |
| Connectivity Type | Wi-Fi |
| Smart Functions | Multi-Language option, Status View, Remote Start, Notifications, Energy Monitoring |
Software / App Compatibility
| App Enabled | Yes |
|---|---|
| Compatible App | SmartThings App |
| Regular Software Updates | Yes |
Installation
| Assembly Type | Some Assembly Required |
|---|---|
| Installation Type | Freestanding or Stackable |
| Plumbing Requirements | Hot and Cold Water Connections Required |
| Wall Mount Option | No |
Electrical Connection
| Power Indicator | Yes |
|---|---|
| Wattage/Voltage | AC 220-240 V, 50 Hz |
Dimensions
| Height | 850 mm |
|---|---|
| Width | 600 mm |
| Depth | 695 mm |
| Product Weight | 80 kg |
Warranty
| Manufacturers | 24 Months |
|---|
Reviews
Samsung 12kg Front Loading Washing Machine with 24 Programs - Black Caviar (Bespoke AI/WW12BB944DGBSA) is rated
out of
5 by
34.
Rated 1 out of
5
by
Renee from
Very loud
Purchased this end of last year and it is SO loud and shakes a lot. We had someone come out to check the machine and we were told to get a rubber mat which we did. This did not help. We gave it a few months but I cannot have the spin cycle on full and I am getting fed up with it. Have emailed Harvey Norman about returning this.
So disappointed in this machine!
Date published: 2024-05-30
Rated 3 out of
5
by
wind111 from
I have always purchased Samsung products
[This review was collected as part of a promotion.] My new Samsung Bespoke Washing Machine has leaked water (every time it is washing clothes) since it was delivered and installed by the Samsung supplier. Communicating with Samsung 'off shore call centre'? told me the serial number was on the front of the Washer. Mine is on the back and they expect me (an 81 year old) to lift off the Bespoke Dryer, move out the washer and find the serial number. I was told the Service team would not come out without knowing the serial number. They also wanted me to sign an In-Home Repair form with multiple clauses/topics which I refused to sign, as far as I am concerned if the machine requires internal repairs, I WANT IT REPLACED WITH A NEW MACHINE.
Date published: 2024-07-20
Rated 5 out of
5
by
LouEgg from
Great Technology Wash
[This review was collected as part of a promotion.] I have had this machine for 6 months and it has performed very well. I love the jingle that ends each cycle. The mobile app is excellent so I can be anywhere and check how much time is left. The cycle options available are also excellent with washing clean and fresh. Also the liquid dispenser has saved a large amount of detergent. Very quiet while working.
Date published: 2024-04-10
Rated 4 out of
5
by
Careful Consumer from
Almost great
[This review was collected as part of a promotion.] One week ago I took delivery of this beautiful washer, so I’ll start there.
Unpacking & installation was left to us, which was disappointing & could be an issue for many customers.
However the operating directions were easy to follow, but downloading the App & linking the machine details took some persistence due to errors on the App.
The machine laundry results are 10 out of 10, though I can’t easily change between detergent dispenser compartments 1& 2.
Date published: 2023-08-06
Rated 5 out of
5
by
PW Clifford from
Bespoke Washer 12kg & Bespoke Dryer 9kg
[This review was collected as part of a promotion.] I bought the bespoke washer, 12 KG bubble wash and the 9KG bespoke dryer three months ago. I have done over 162 loads already, and it has changed our lives, no longer tied to the laundry. It has remote control. Everything is washed and dried. No more waiting for days or even a week for things to dry before you can wear them. We can do a whole weeks worth of washing and drying several loads in less than a day it’s fantastic. Everything comes up fluffy and bouncy as good as new and I’m amazed at how white our whites are with the bubble wash. Just tell it what you are washing & the AI technology takes care of the rest. I can definitely recommend these two products for anyone wishing to “sea change” their daily humdrum laundry routines.
Date published: 2023-09-06
Rated 1 out of
5
by
Storm from
Don’t waste your time
Super load machine. Spin sounds like a jet taking off and banging around. We sent it back and got a replacement which has the exact same issues. Waste of our money and time.
Date published: 2024-05-10
Rated 5 out of
5
by
Mishi from
I loveeee this beautiful machine!
This machine is actually more beautiful in person then the photos show. There’s nothing like it on the market. The automatic dispenser is the best feature! One less step actually makes quite a difference. The app is pretty useful, you can personalise your wash cycle to what you need and it alerts when the cycle is complete. You can also check the washing process.
Washing clothes wonderfully. All round great machine and very happy with my purchase. Samsung! You’ve done it again!
Date published: 2024-01-24
Rated 5 out of
5
by
Angela Cook from
Great Machine
Wonderful machine, no issues so far. Great size for our family. Love that I receive notifications on my phone when the cycle is finished.
Date published: 2023-11-09
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x Samsung 12kg BubbleWash Front Load Washing Machine
- 1 x Spanner
- 1 x Bolt Caps
- 1 x Hose Guide
- 1 x Cold Water Hose
- 1 x Hot Water Hose
- 1 x Cap Fixer
- 1 x User Guide
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 04/12/2024.
Questions & Answers
I have this washing machine and would like to buy the matching dryer - can you please advise which model dryer matches this?
Great question Ashley! The matching dryer model for this washer unit would be the DV90BB9440GBSA. It's a 9kg Heat Pump Dryer which occupies the same physical space, and is designed to stack or sit side-by-side. This can be found on our website by searching the model number. Trust this helps! ^CO
Date published: 2024-08-07
I followed the instructions of a team member for item of purchase and found out that the offer expired the day i was meant to have received the items the offer is no longer available?
Thanks for your question. In this instance, we recommend liaising with the store directly, and the team can look into this with you and advise.
Date published: 2023-10-24
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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Manukau, Auckland 2241
All prices are inclusive of GST.
