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Pricing Terms
Special pricing is valid until 04/12/2024.
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With Product CareTM You can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on
0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
- If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com
Or
If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz - Have your original purchase receipt handy to register the details of your claim.
- Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
LG 12kg Front Loading Washing Machine with 12 Programs - White Steel (Series 10/WV10-1412W)
WV10-1412WAvailable on 60 months of equal Interest Free instalments:
$29.68^
approximately
per month
per month
^ Total repayments $1,781 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 04/12/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
We encourage you to verify the received information and refrain from sharing personal data.
Description
-
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks
This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Take the stress out of doing your laundry with the LG 12kg 12 Program Front Loading Washing Machine! The ultimate addition to modern homes, this nifty appliance is engineered with Intelligent Fabric Care with AI DD, an ezDispense compartment, 12 x wash programs, Steam+, and Inverter Direct Drive Motor to deliver an optimised, powerful, and effective wash. It also highlights various convenient features, such as a Wi-Fi-capable system, smart controls via the LG ThinQ app, delay start, tub cleaning, and more for added user convenience. Plus, this front-load washer can handle up to 12kg of laundry, allowing you to wash more items in one go.
Key Overview
- 12kg Load Capacity
- 5 Star Energy Rating
- 4.5 Star Water Rating
- Cold Water Supply Required
- Cold, 20°C, 30°C, 40°C, 60°C, 95°C
- 12 x Wash Programs
- No Spin, 400, 800, 1000, 1200, 1400 RPM
- (W x D x H): 600 x 660 x 850 mm
Product Highlights
- Savvy Laundry Companion: Experience the ultimate convenience offered to you by the LG Front Loading Washing Machine! With its spacious drum, this appliance effortlessly accommodates large loads and bulky items. It also boasts a robust tempered glass door and stainless steel lifter for lasting durability. Plus, its Inverter Direct Drive Motor ensures dependable, quiet, and long-lasting performance, handling all your daily laundry needs with ease.
- Feature Packed: To accommodate different washing needs, this versatile laundry appliance is fitted with various wash programs, including Cotton, Cotton Eco, Mixed Fabric, Easy Care, Quiet Wash, Allergy Care, Delicates, Hand/Wool, Sportswear, Duvet, Quick 14 (2kg Load), and TurboClean 39 (5kg Load). It is also equipped with AI Direct Drive technology that uses 6 x motions to deliver optimum cleaning while caring for your clothes, including Stepping, Filtration, Scrubbing, Tumble, Rolling, and Swing.
- Steam Technology: Experience outstanding garment care, as this appliance boasts an Allergy Care Cycle with Steam+ that effectively reduces exposure to allergens like house dust mites, pollen allergens, and bacteria1. Meanwhile, the Wrinkle Care with Steam+ functions ensure your clothes come out with less wrinkle after each cycle2.
- Smart Dispensing: Simplify laundry chores with ezDispense, which automatically adjusts detergent amounts based on load weight. This feature can easily accommodate up to 35 medium loads3, reducing the need for manual detergent filling every load cycle.
- Intuitive Controls: For seamless operations, this LG Washing Machine integrates a Twist Dial Control Panel. Additionally, it has Wi-Fi and works with the LG ThinQ App, allowing you to manage the washer remotely, monitor progress, troubleshoot problems, and even add new wash programs with ease.
1Approved by BAF (British Allergy Foundation) for the reduction in exposure to House Dust Mite, Pollen Allergen, and Bacteria. The results may be different depending on the environment.
2The 'Wrinkle Care' option can be added to the Cotton, Cotton Eco, TurboClean 39, Mixed Fabric, Easy Care and Quiet Wash Cycles.
3The ezDispense is available in selected cycles. Do not put powdered, ultra-concentrated or gel detergents in the ezDispense reservoirs.
4Some assembly is required.
Please Note: Some of the images shown are for illustration purposes only. Amazon Alexa & Samsung TWINWash Mini are Sold Separately.
Specifications
Specifications
| Brand | LG |
|---|---|
| Product Type | Front Load Washing Machine |
| Model Number | WV10-1412W |
| Colour | White |
Whiteware Capacity
| Load Capacity | 12 KG |
|---|---|
| Large Capacity |
Energy
| Energy Star Rating | 5 Star |
|---|---|
| Energy Consumption | 291 kWh/year |
Water Efficiency
| Water Rating (WELS: Water Efficiency Labelling and Standards) | 4.5 Star |
|---|---|
| Water Consumption | 103 L per wash |
| Water Supply | Cold Water Supply Required |
Washing Machine Features
| Washing Machine Feature |
|
|---|
General Laundry Features
| Delay Start | Yes |
|---|---|
| Dispensers | Detergent & Softener Dispensers |
| Smart Laundry Feature |
|
Temperature
| Temperature Range (°C) | Cold, 20°C, 30°C, 40°C, 60°C, 95°C |
|---|---|
| Number of Temperature Settings | 6 x Water Temperatures |
| Temperature Features |
|
Door Features
| Default Door Hinge | Left |
|---|---|
| Door Type | Side-Swing Door |
| Type of Opening | Door |
| Lid / Door Material | Tempered Glass Door |
| Door Design | Tinted Glass with Chrome trim |
| Door Lock | Yes |
Control Panel Features
| Control Panel Type | Twist Dial Control Panel |
|---|---|
| Location of Control Panel | Top Front Centre Location of Control Panel |
Motor
| Type of Motor | Inverter Direct Drive Motor |
|---|
Drum
| Spin Tub Material | Stainless Steel Tub |
|---|
Cycle
| Pause Cycle | Yes |
|---|---|
| Number of Wash Programs | 12 x Wash Programs |
| Wash Programs | Cotton, Cotton Eco, Mixed Fabric, Easy Care, Quiet Wash, Allergy Care, Delicates, Hand/Wool, Sportswear, Duvet, Quick 14, TurboClean 39 |
Spinning
| Number of Spin Speed | 6 x Spin Speeds |
|---|---|
| Spin Speed | No Spin, 400, 800, 1000, 1200, 1400 RPM |
| Max Spin Speed | 1400 RPM |
| Variable Spin Speed | Yes |
| Automatic Load Control | Yes |
Safety Features
| Child Lock | Yes |
|---|---|
| Safety Cut Off | Yes |
Smart Features
| Display Type | Digital Display |
|---|---|
| Wi-Fi Embedded | Yes |
| Connectivity Type | Wi-Fi |
| Smart Diagnosis | Yes |
| Smart Functions | Status View, Remote Start, Download Cycle, Notifications, Energy Monitoring, Works with Amazon Alexa |
Software / App Compatibility
| App Enabled | Yes |
|---|---|
| Compatible App | LG ThinQ App |
| Compatible Mobile Operating System | Apple iOS, Android OS, Windows Mobile |
| Regular Software Updates | Yes |
Installation
| Assembly Type | Some Assembly Required |
|---|---|
| Installation Type | Freestanding or Stackable |
| Plumbing Requirements | Cold Water Supply Required |
| Stacking Kit Option | Yes |
| Compatible Stacking Kit Model Number | LG Laundry Stacking Kit (STKIT-WH) |
Dimensions
| Height | 850 mm |
|---|---|
| Width | 600 mm |
| Depth | 660 mm |
| Product Weight | 73 kg |
Warranty
| Manufacturers | 24 Months |
|---|
Reviews
LG 12kg Front Loading Washing Machine with 12 Programs - White Steel (Series 10/WV10-1412W) is rated
out of
5 by
26.
Rated 1 out of
5
by
DisappointedShopper from
Limited wash programmes for full load
I bought my new machine yesterday after doing a number of comparisons between other brands. I loved the number of different programs the LG provided only to find out when I brought it home the booklet inside the box indicates there are only 2 wash cycles for a 10kg wash ? The cycle time goes to 3 hours. When you wash at least 3 loads a day there is no way I want to wait 9hrs to finish my washing.
It defeats the purpose of me buying the 10kg and paying for functions I can only use for small loads. So disappointed I feel like it’s misleading. I was looking to buy the heat pump dryer next but forget it now.
Date published: 2022-08-30
Rated 2 out of
5
by
Anonymous from
Can’t customise a favourite wash
This washing machine does a good job washing clothes. You need the spin cycle on the highest setting otherwise the clothes come out quite wet compared to other machines I have used.
I’m disappointed that you can’t set a favourite cycle. My last machine was a Fisher and Paykel and I took for granted the ability to create a favourite cycle which you could run with a the oush of one button.
With this machine I have to turn the dial 3x, push the temperature button 4x then the spin button another time for every single wash I do. I would have thought you could set this as a cycle on the app or machine itself but you can’t. It’s annoying.
Date published: 2024-08-14
Rated 1 out of
5
by
Maria from
Hopeless for large items!
Bought this in December as I needed a larger machine to wash guess what larger items ie electric blankets protectors etc. If one is just washing normal everyday washing then this machine is ok, most of the time it will wash to the end of the cycle without stoping and needing to rearrange the load BUT if you are wanting it to wash larger items then be prepared to waste water take hours and still never finish the cycle so in the end one has to take out wet dripping washing and hang it on the line. Doesn't even have a spin only cycle Hopeless. Bought this because we were so happy with the LG fridge freezer. So disappointing.
Date published: 2023-01-18
Rated 5 out of
5
by
Chris from
Another LG washer after 12 years
[This review was collected as part of a promotion.] It took 12 yrs before our 7kg LG washer to finally give up. Definitely worth the buy then. With a growing family, we went for LG 10kgs and it hasn’t disappoint.
Date published: 2022-11-07
Rated 5 out of
5
by
Ken L from
Perfect washing machine for a family of four
[This review was collected as part of a promotion.] I bought this to upgrade from a 7kg Bosch, and so far I have been quite impressed with it. This 10kg fits a LOT of washings in. The AI weighting and sensing actually works. Clothes come out clean. The auto dispenser is very convenient and works well. The only drawback is the machine has to be perfectly level, otherwise it can vibrate a lot. I don't understand why the door has to be tinted, makes it impossible to see how the clothes are washing inside. But overall, I am happy with the purchase.
Date published: 2022-09-03
Rated 5 out of
5
by
L-CG from
Overall review
[This review was collected as part of a promotion.] Easy to use machine which offers many different wash cycles.
The ezdispense is a great feature, my kids are now able to put a wash on without over doing the detergent.
Date published: 2022-09-06
Rated 5 out of
5
by
RyanM from
WV10-1410W Washing machine
[This review was collected as part of a promotion.] Great quality, feels and sounds like it’s going to last forever. Very quiet and so many different settings for a variety of needs. Would highly recommend.
Date published: 2022-10-31
Rated 4 out of
5
by
Fonn from
Easy to use
[This review was collected as part of a promotion.] My new washing machine is great. I don’t need to keep refilling washing detergent and softener every time I wash the clothes.
Date published: 2022-10-31
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x LG Washing Machine
- 1 x Drainage Hose
- 1 x Power Cable
- 1 x User Guide
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 04/12/2024.
Questions & Answers
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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All prices are inclusive of GST.
