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Pricing Terms
Special pricing is valid until 04/12/2024.
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With Product CareTM You can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on
0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
- If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com
Or
If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz - Have your original purchase receipt handy to register the details of your claim.
- Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
LG 10kg 11 Program Front Loading Washing Machine - White (Series 5/WV5-1410W)
WV5-1410WAvailable on 36 months of equal Interest Free instalments:
$30.47^
approximately
per month
per month
^ Total repayments $1,097 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 31/01/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
We encourage you to verify the received information and refrain from sharing personal data.
Description
Bring laundry day luxury to your home with the LG 10kg 11 Program Front Loading Washing Machine. This washer delivers effective and efficient performance every time, featuring AI DD technology, 6 Motion Direct Drive Motor, multiple wash programs, and a spacious drum. Plus, it works with the LG ThinQ for effortless laundry control.
Key Overview
- 10KG Load Capacity
- 4.5 Star Energy Rating, 319 kWh/year Energy Consumption
- 4.5 Star Water Rating, 86L Water Consumption Per Wash
- Tempered Glass Door
- Stainless Steel Tub and Lifter
- Tub Clean
- Rinse+
Product Highlights
- Trusty Laundry Companion: Simplify your daily laundry routine with this LG Front Loading Washing Machine Series 5. Featuring AI DD technology1, this unit automatically chooses the best wash program for your clothes based on weight and fabric softness.
- Powerful Performance: Experience optimum washing results every time, as this appliance uses an Inverter Direct Drive Motor with 6 motions—Stepping, Filtration, Scrubbing, Tumble, Rolling, and Swing.
- Nifty Programs: Easily accommodate all your washing needs thanks to the LG washer’s array of programs, including Cotton, Mixed Fabric, Delicates, and Sportswear. It also equips an Allergy Care Cycle with a Steam cycle to reduce exposure to common household allergens2.
- Smart Control: Effortlessly manage this front-load washing machine using its LCD display or the convenient LG ThinQ app3. With the app, you can control the unit remotely, receive real-time notifications, access troubleshooting guides, monitor energy usage, and download additional wash cycles. You can also use a voice-enabled smart speaker with Google Assistant for hands-free controls4.
- Convenient Function: Thanks to its Pause and Add Item feature, this washing machine allows you to insert forgotten garments in the cycle with ease5.
1 AI DD is available for Cotton, Easy Care and Mixed Fabric cycles only.
2 Approved by BAF (British Allergy Foundation) for reduction in exposure to House Dust Mite, Pollen Allergen, Bacteria. The results may be different depending on the environment.
3 LG ThinQ® app available on compatible Android or iOS smartphones. Phone and Home Wi-Fi Data connection and product registration the LG ThinQ® required.
4 Compatible voice-enabled smart speaker device is not included.
5 Door will remain locked if the water temperature is above 40°C or the water level is high.
Specifications
Specifications
| Brand | LG |
|---|---|
| Product Type | Front Load Washing Machine |
| Model Number | WV5-1410W |
| Colour | White |
Whiteware Capacity
| Load Capacity | 10 KG |
|---|---|
| Large Capacity |
Energy
| Energy Star Rating | 4.5 Star |
|---|---|
| Energy Consumption | 319 kWh/year |
Water Efficiency
| Water Rating (WELS: Water Efficiency Labelling and Standards) | 4.5 Star |
|---|---|
| Water Consumption | 86 L per wash |
| Water Supply | Hot & Cold Water Supply |
Washing Machine Features
| Main Function | Washing Only |
|---|---|
| Washing Machine Feature |
|
General Laundry Features
| Delay Start | Yes |
|---|---|
| Dispensers | Detergent, Softener & Pre-Wash Dispensers |
| Smart Laundry Feature |
|
Temperature
| Temperature Range (°C) | Cold to 95 °C |
|---|---|
| Temperature Features |
|
Door Features
| Default Door Hinge | Left |
|---|---|
| Door Type | Side-Swing Door |
| Lid / Door Material | Tempered Glass, White Trim |
| Door Lock | Yes |
Control Panel Features
| Control Panel Type | Electronic Touch Button |
|---|---|
| Location of Control Panel | Front |
Motor
| Type of Motor | Inverter Direct Drive Motor |
|---|
Drum
| Spin Tub Material | Stainless Steel |
|---|
Cycle
| Pause Cycle | Yes |
|---|---|
| Number of Wash Programs | 11 x Wash Programs |
| Wash Programs | Cotton, Cotton Eco, Mixed Fabric, Quiet Wash, Allergy Care, Easy Care, Baby Care, Delicates, Hand/Wool, Sportswear, Duvet, Quick 30 |
Spinning
| Number of Spin Speed | 6 x Spin Speeds |
|---|---|
| Spin Speed | 400-1400 RPM |
| Max Spin Speed | 1400 RPM |
| Variable Spin Speed | Yes |
| Automatic Load Control | Yes |
Safety Features
| Child Lock | Yes |
|---|---|
| Safety Cut Off | Yes |
Smart Features
| Display Type | LCD Display |
|---|---|
| Wi-Fi Embedded | Yes |
| Connectivity Type | Wi-Fi |
| Smart Diagnosis | Yes |
| Smart Functions | Status View, Remote Start, Download Cycle, Notifications, Energy Monitoring, Works With Google Assistant |
Software / App Compatibility
| App Enabled | Yes |
|---|---|
| Compatible App | LG ThinQ App |
| Compatible Mobile Operating System | Apple iOS, Android OS, Windows Mobiel |
| Regular Software Updates | Yes |
Installation
| Assembly Type | Professional Installer Recommended |
|---|---|
| Installation Type | Freestanding |
| Plumbing Requirements | Hot & Cold Water Supply Required |
| Wall Mount Option | No |
Dimensions
| Height | 850 mm |
|---|---|
| Width | 600 mm |
| Depth | 610 mm |
| Product Weight | 70 kg |
Warranty
| Manufacturers | 24 Months |
|---|
Reviews
LG 10kg 11 Program Front Loading Washing Machine - White (Series 5/WV5-1410W) is rated
out of
5 by
198.
Rated 5 out of
5
by
Andy from
Owned for approx 3 months and very impresses
[This review was collected as part of a promotion.] Large enough for queen bed woollen underlay. We tend to stick to one of two programs either cotton eco or mixed. Cotton eco takes approx 60 mins and the 1400rpm spin gets things as dray as possible before they go onto the clothesline. Very quiet and hasn't skipped a beat in the few months we have owned it where it has done on average 2 loads per day, every day! We don't use the majority of its features such as connecting it to a phone. One very nice feature is the wide gap in the door gasket which allows air to circulate and dry out, reducing mould growth AND ease of picking out coins, screws, nails etc.
Date published: 2021-12-12
Rated 1 out of
5
by
T76D from
Hate,hate,hate this machine
My 15 year old Electrolux was still working but due for upgrade, with the intention of buying another Electrolux, I was grossly-ill advised to buy the Lg, to my absolute dismay
On the first day of using this machine it took 8.5 hrs to do 3 loads of washing ( 3.5 hrs on an ECO cycle ) are you f—g kidding me LG,yes the machine has a 30 min cycle but even Jesus could not wash clothes that quick
I find the machine to be noisy compared to my old one, and getting bad water hammer, my old machine was 7 kg but the internal volume of this new one does not seem any bigger
I hate this machine and would not recommended or ever buy another one,and to the salesman who recommended it, my dog is smarter than you
Date published: 2022-11-12
Rated 4 out of
5
by
Renee QLD from
LG THIN WASHING MACHINE
I own a 10kg LG washing machine that is amazing.
The barrel is massive and fits a super king comfoter in no problems.
When i purchased this new 10kg LG machine for son online, I thought the 10kg sz was all the same,but unfortunately not...
I should have done my research because this is a LG Thin. The barrel sz is more like a 5kg in my opinion .
There is no chance he can fit his suoer king comfoter in the washing machine like my LG 10kg.
My mistake and it will definitely do him for now being a single man but time comes for a family, i dare say he will need to upgrade
Date published: 2022-01-16
Rated 1 out of
5
by
Pinged off from
Horid
I bought this machine thinking LG was a great brand,boy wasn't i wrong.
This machine is absolutely a piece of craft,a 38 minute cycle takes it over and hour plus to complete, it doesn't rinse properly it keeps the washing liquid or powder in the machine no matter how much or how little you use and wether its powder or liquid this machine is crap.
There is no such thing as a hour an hour cycle, and yesterday I put in 6 bath towels and it told me it was off balance, when its meant to take 10 kilos
I have had cheaper washing machines that were fantastic, this machine is going in the scrap heap
DO NOT BUY THIS MACHINE,ESPECIALLY IF YOU ARE A BUSY MOTHER
Date published: 2023-12-17
Rated 1 out of
5
by
JSap from
Leaking
Bought this machine last may 16 2023, two weeks in and after few washes, its now leaking from underneath, already scheduled for a repair (which i dont know when since i havent heard from them yet), and now im back on doing our laundry at laundromat, very very disappointed. Especially for a family of 5 where we have huge amount of laundry every week.
This was supposed to be an upgrade from our very basic, entry model, samsung 7kg front loader which we had for 7 years, now this, 2 weeks, 2 short weeks, and im back doing laundry outside on a winter months. Good job LG.
Date published: 2023-06-01
Rated 5 out of
5
by
Emma D from
LG 10kg washing machine
[This review was collected as part of a promotion.] I have had my 10kg LG washing machine for nearly 2 months. I upgraded from a Samsung 8.5kg. I love it. Easy to use, fits my king size duvet in it comfortably, even able to wash dog beds in it. Quick wash option for 30 mins is great. Highly recommend this machine. You would be surprised the difference from a 8.5kg to a 10kg size. Family of 4 with 2 dogs.
Date published: 2022-01-17
Rated 5 out of
5
by
Lee H from
LG 10kg Front Load Washer
[This review was collected as part of a promotion.] I purchased this during the recent lockdown to replace an ageing and lower capacity machine. It met all the requirements I was looking for in value for money, capacity, conservative water consumption, ease of use and a reputable brand that was transparent about where it is manufactured.
I was aware this particular model comes in a grey design, but to be honest the white looks great and it does the same thing for less.
The initial setup was very easy to follow and I had it installed and washing in no time at all.
The AI wash selection is quite handy as well as having a broad selection of washing options to choose from without being over complicated.
A standout design feature for me would have to be the door. I have seen other similar (if not larger) capacity machines that don’t have doors as large as this.
It makes for loading/unloading things like bedding very easy. Which is a no brainer with King bedding.
The door is also very solid and easy to open and close, fitting sleekly into the design without feeling like it’s inclusion was an afterthought.
The water and power consumption are also excellent when comparable to other machines in this price range. Which was important for me when considering running costs and how much water I’d be using.
I use it approximately 4-5 times a week for varying load types with a family of 4 and honestly can’t fault it.
Date published: 2021-12-08
Rated 1 out of
5
by
Brooke Review from
Faulty and low functioning
Pretty disappointed with this one so far. The machine doesn’t add softener or detergent from the right side of the draw so I have to time it to run back and add softener mid way through a wash. The digital control pad is slow to respond and is really clunky eg when I want to change spin it will change the water temperature instead. Looks good, but wouldn’t recommend if you want a machine that works!
Date published: 2021-09-21
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x LG Washing Machine
- 1 x Power Cable
- 1 x Drain Hose
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 04/12/2024.
Questions & Answers
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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