With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 36 months of equal Interest Free instalments:
$16.61^
approximately per month
^ Total repayments $598 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 08/10/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
We've made Interest Free Shopping Even Easier
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa and if approved you can shop online right away!
Extended Range Item | Available by Special Order Only
Delivery expectation: 1-2 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Designed for home surveillance, Swann’s 1080p Wired Security System will make it easier for you to monitor your home all day and night. With its IP66 rating, it works on both indoor and outdoor settings. It can be attached anywhere, making it an ideal product to look after different parts of your home even when you’re away. This security camera system also boasts its video streams in 1080p HD that give you more detailed footages.
Key Features
Video Resolution: It features a 1080p Full-HD resolution for enhanced recorded videos even across darkened areas.
Night Vision Mode: Aside from the 1080p full high-definition resolution that it offers, Swann 1080p Wired Security System has a colour night vision mode for more unobstructed visibility at night.
Swann True Detect™: It accurately detects heat and motion, and you will get instant notifications on your smartphone when something triggers the detectors. It also has a motion warning light that automatically turns on when it detects heat from warm objects to ward off potential unwanted intruders or burglars.
Swann Security App: Keep your home safe completely with Swann Security app that lets you connect all other Swann Security products.
Voice Command Assistance: This security camera is Alexa and Google Assistant integrated so it can perform through your voice assistant. You can stream videos from your camera with Chromecast, Google Home Hub, Echo Spot, Echo Show or 4K Fire TV.
Weatherproof Design: It is certified IP66 weatherproof, making it suitable to be placed even outside your house.
Contents: This pack includes four channels with four sensor warning light of Swann 1080p Wired Security System.
Storage: You can have a continuous recording with its 1TB equipped hard drive.
Specifications
Specifications
All Product Details
Brand
Swann
Product Type
Security Cameras
Connectivity Features
Wired / Wireless
Wired
Dimensions
Product Width
DVR: 23.0cm Camera: 14.4 cm
Product Depth
DVR: 21.0cm Camera: 5.70 cm
Product Height
DVR: 4.70cm Camera: 7.80 cm
Warranty
Manufacturers
12 Months
Reviews
Expert Reviews
Customer Reviews
Swann 1080p Wired Security System - 4 Pack is rated
4.4 out of
5 by
19.
Rated 1 out of
5 by
ksmith from
Do not recommend this product at allMy Stepdad purchased this for my Mum about 8 months ago and it was installed in early January. You can see the live view perfectly and then 3-4 minutes later the DVR turns itself off and disconnects from the screen and you have nothing. Eventually (no set timing.. just when it feels like it) it will start back up and the 3-4 minutes later it's gone again. Because the DVR isn't running you have no access to anything on the app. This has been going on for 6 months and nothing will make this system stay running as it should. Can't express how disappointed in this product we are.
Date published: 2024-06-07
Rated 5 out of
5 by
Robyn from
Online - preferred from now onWent into the local store here - they seemed unimpressed when I wanted the cheaper security cameras and said they only get a few in . That was it .
I said to him I will just order online then, I would have liked to support local and would of thought they could order one in possibly . NO suggestion of that whatsoever.
BUT THE ONLINE service was fantastic, faultless and very fast. The instructions on using finance was very clear and the correspondence right through was spot on.
Date published: 2020-08-19
Rated 1 out of
5 by
junk from
back to the store it goescameras work, dvr seems to work, link to a phone does not. I tried two different phones (iphone and android) and neither can connect to the system. The first tech person told me to call someone else and hung up. The second sent me a link and said to figure it out on my own. Too bad I can only get my money back, not the wasted day I spent messing with this junk.
Date published: 2020-05-24
Rated 5 out of
5 by
Australia from
Sleek set upI now have peace of mind knowing I can monitor my house even when I’m not home. Having the extra security means my family and I are safer and I can relax knowing I have the protection setup to back my VRO’s
Date published: 2021-01-13
Rated 5 out of
5 by
Rol68 from
Great SystemI purchased this system a few weeks ago to replace a cheap system of witch only worked for a few weeks So purchased this swann system as it is the Best you can buy at a good price.
Date published: 2022-05-06
Rated 4 out of
5 by
Anonymous from
This is my 3rd swann system, fairly simple to use.Think I picked the wrong system. It doesn't offer as many options as my last swann system but I'm ok with that. Probably just operator error.
Date published: 2022-02-09
Rated 5 out of
5 by
Tricky from
Great featuresI have had Swann cctv systems in the past so when I recently moved I decided to gave another DVR system.Easy to set up even for us seniors
Date published: 2022-04-29
Rated 3 out of
5 by
Meme0584 from
Camera qualityI had a Swann camera system already. Bought some new cameras. Very clear and good quality for its price
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1x DVR-4580 4 Channel DVR with 1TB Hard Drive
4x PRO-1080MSFB Sensor Warning Light Security Camera
4x 18m BNC Cables
1x Ethernet Cable
1x HDMI Cable
1x Power Adapter & Splitter
1x Mouse
1x Set of Mounting Screws & Plugs
1x Quick Start Guide
1x Set of Theft Deterrent Stickers
Questions & Answers
Can Harvey Norman arrange an installer if we buy the system? I'd rather have it professionally installed if possible.
Asked by: kiwishiv
Thanks for your question. This is not something we offer. There are specific health & safety concerns that are factors and each home is unique in requirements and potential hazards. While we do not offer installation services, your local store may be able to recommend an installer within your area that specialise in this. Hope this helps clarify. ^CO
Answered by: HN Customer Service
Date published: 2024-02-10
how many volts required for this to set up?
I have 24v power system at home, not sure if this works.Thanks
Asked by: CFCF
Thanks for your question. Unfortunately all cameras are powered directly from the main hub through the dual video/power cable supplied for each camera. This is a 12v system and we do not recommend attempting to connect to a 24V system as this could void warranty.
Answered by: HN Customer Service
Date published: 2021-11-01
Hi i brought one of these products i do not have it connected to the internet it only records for 24hours then wipes all video and starts again how do i change the settings so i can record and keep the clips for longer periods
Asked by: kjh64
Hi there, thanks for your question. You will need to open the Swann App. Click "Set Up" in the bottom left hand corner>Login> Navigate to the "Devices" tab, select the desired device you wish to format. On the bottom of the page next to "Format HDD", select the drop down tab "Auto" and choose the desired time you wish to have your data saved before it is overwritten. Hope this helps.
Answered by: HN Customer Service
Date published: 2021-11-26
Hi can i turn off the motion warning light as i would have a camera facing towards the street and don't want the light turning on every time a car or pedestrian goes past
Asked by: kjh64
Hi there, thanks for asking a question. Yes you can disable the spotlight deterrent through the Swann App. You can also change the distance the camera can detect motion to trigger the security light, so it will not pick up cars, or pedestrians. Hope this helps.
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
