With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
PLEASE NOTE: Online Clearance Product | Delivery Only
This item is end of line and is available for delivery only. Stocks are limited and not available in all stores. Purchase online today to secure your product. For more information feel free to contact us using the Contact Us page.
FINAL CLEARANCE
Eliminate dead Wi-Fi zones around your home and enjoy blazing-fast speeds with the TP-Link Deco X20-DSL AX1800 Whole Home Mesh Wi-Fi 6 Modem Router. Combining the brilliant functionalities of a VDSL Modem Router and a Mesh Wi-Fi, this nifty device features speeds of up 1.8 Gbps, dual-band Wi-Fi, Wi-Fi 6, 4 gigabit Ethernet ports, and TP-Link HomeShield network protection to accommodate all of your connectivity needs. It can also connect up to 150 devices and cover up to 200 m² of area, making it a perfect connectivity solution for small to medium homes.
Key Features
Swift Speeds: With the TP-Link Deco X20-DSL AX1800 Whole Home Mesh Wi-Fi 6 Modem Router, you can achieve a clearer and stronger signal throughout your home! This nifty device can deliver internet speeds of up to 1.8 Gbps, letting you enjoy lag-free 4k streaming, cloud gaming, video calls, and more. It is also enhanced with BSS Colour* and Beamforming to deliver a concentrated signal strength and lessen Wi-Fi conflicts.
Handles all your Wi-Fi Demands: The TP-Link Deco X20-DSL AX1800 offers dual-band Wi-Fi at 2.4 GHz and 5 GHz to deliver higher throughput and bigger coverage. For fast wired internet access, this device comes with four gigabit Ethernet ports. You can also use it for online streaming, high-speed downloading, web browsing, and even for managing your smart home devices.
Broaden Your Network: The TP-Link Deco X20-DSL is compatible with other Deco models, allowing you to expand your mesh network by adding more Deco units in your home or office. It also supports TP-Link Mesh, which allows it to work in conjunction with all Deco units in the range. Now your phone or tablet automatically connects to the nearest and fastest Deco as you move around your home.
Wide Coverage: Great for small to medium homes, this TP-Link Deco X20-DSL AX1800 can accommodate areas of up to 200 m².
Seamless Setups: This TP-Link Deco X20-DSL allows you to set up, configure, and manage your network via the Deco app (download required, available on both Android and iOS). With this handy app, you can remotely monitor your home network, see all connected devices, set up a guest network, and more.
Safe and Secure: Stay on top of your network and enjoy tight security with HomeShield's built-in features**. It offers protection for your devices by blocking malicious websites and detecting cyber threats. With parental controls, you can block inappropriate content and ensure safe browsing for your family.
Convenient Voice Control: When paired with Amazon Alexa, you can control the unit via voice commands.
*Use of WiFi 6 and other features including OFDMA, MU-MIMO, 1024-QAM, HE160 and BSS Color require clients to also support the corresponding features. The 160 MHz bandwidth may be unavailable in the 5 GHz band in some regions/countries due to regulatory restrictions.
**HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit tp-link.com/homeshield for more information.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 Deco X20-DSL Unit
1 RJ45 Ethernet Cable
2 RJ11 DSL Cables
1 External DSL Splitter
1 Power Adapter
1 Quick Installation Guide
Terms & Conditions
Terms & Conditions
Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from 6pm Tuesday 25th March 2025 until midnight Tuesday 1st April 2025.
Offer Terms
This item is final clearance, and available in limited stock numbers. Available for delivery only.
Questions & Answers
Can this be used with fibre?
Asked by: PatW
Thanks for your question. Yes, this will work with DSL, ADSL, and Fibre line connections. You can also add expanding connections later where required. Trust this helps! ^CO
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from 6pm Tuesday 25th March 2025 until midnight Tuesday 1st April 2025.
Offer Terms
This item is final clearance, and available in limited stock numbers. Available for delivery only.