With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 36 months of equal Interest Free instalments:
$49.97^
approximately per month
^ Total repayments $1,799 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 08/10/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
We've made Interest Free Shopping Even Easier
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa and if approved you can shop online right away!
Extended Range Item | Available by Special Order Only
Delivery expectation: 1-2 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Say goodbye to Wi-Fi dead spots throughout your home and expand your signal efficiently, thanks to the Netgear Orbi RBE970 BE27000 Quad-Band Mesh Wi-Fi 7 Add-On Satellite! This nifty device flaunts the exclusive Orbi Quad-Band technology, next-gen Wi-Fi 7, blazing-fast speeds of up to 27 Gbps, and an enhanced dedicated backhaul Wi-Fi to provide a steadfast connection you can rely on. It also incorporates powerful 10 Gigabit and 2.5 Gigabit Ethernet ports, so you can have access to seamless wired connection on demand. Plus, this unit highlights 360° WiFi range and up to 900 sqm coverage, allowing you to reach every corner of your home.
Key Features
Enhanced Signals: Using the Netgear Orbi RBE970 Series, you can seamlessly extend your Wi-Fi signal and eliminate any dead zones in your home or office! This device adds 900 sqm of coverage, eliminating dead zones within your area. It is excellent for large homes as it can easily transmit signals in spots your router can’t normally reach.
Blazing-fast Speeds: Enjoy unrivalled Wi-Fi speeds of up to 27 Gbps with Netgear Orbi RBE970 Satellite. This convenient quad-band mesh satellite lets you experience faster speeds, greater capacity, and less network congestion. Plus, this unit offers varied Wi-Fi speeds including 1147 Mbps (for 2.4 GHz), 8647 Mbps (for 5 GHz), and 11530 Mbps (for 6 GHz).
Handles all your Wi-Fi Demands: Netgear Orbi RBE970 BE27000 Add-On Satellite boasts Wi-Fi 7 and a dedicated backhaul Wi-Fi for smooth, simultaneous data transmission—even with up to 200 concurrent devices. Thanks to its superb performance, you can easily stream high-quality content and enjoy lag-free gaming.
Optimum Connections: Offering fast wired connections, this Orbi Satellite includes a 10 Gigabit Ethernet LAN port and two 2.5 Gigabit Ethernet LAN ports that you can use to directly connect your device without having to go to your router.
Seamless Setups: Set up and manage your network seamlessly using its partner Orbi app (available for both Android and iOS). This app lets you efficiently prepare your Wi-Fi, set up guest Wi-Fi access, monitor devices, track data usage, run speed tests, customise your settings, and more. It also equips operation modes such as Access Point (AP) Mode and Mesh Mode for extra convenience.
Secured Connectivity: Using Netgear®’s Armor™ software, you can efficiently provide an automatic shield of protection for your WiFi and its connected devices (PC, phone, camera, TV, Echo, etc)*. For added peace of mind, this satellite also comes with WPA3 Encryption, Automatic Firmware Update, and VPN Support.
*NETGEAR Armor requires a paid subscription after the initial introductory period.
Specifications
Specifications
All Product Details
Brand
Netgear
Product Type
Mesh Networking
Model Number
RBE970-100APS
Colour
White
Processor Features
Processor Type
A Processor, otherwise known as a CPU, is responsible for processing and executing instructions and acts as the brains of your device.
Quad-Core
Processor Speed
2.2 GHz
Storage Features
RAM Capacity
Computer Random Access Memory (RAM) gives applications a place to store and access data on a short-term basis. It is memory that your machine uses to store information immediately. Generally the more RAM your computer has, the better it will perform.
4 GB
Networking Features
Operation Modes
Access Point (AP) Mode
Mesh Mode
Wi-Fi Speed (2.4 GHz)
1147 Mbps
Wi-Fi Speed (5 GHz)
8647 Mbps
Wi-Fi Speed (6 GHz)
11530 Mbps
Max Download Speed
27 Gbps
Antenna Placement
Internal
Wi-Fi Coverage
900 Square Meters
Wi-Fi Encryption
WPA3
VPN Support
Yes
Satellite Ports
1 x 10 Gbps Ethernet Lan, 2 x 2500 Mbps Gigabit Ethernet Lan Port
LED Indicator
Power, Wi-Fi
Reset Button
Yes
Connectivity Features
Wireless Frequency Bands
2.4 GHz, 5 GHz & 6 GHz
Wi-Fi Generations
Wi-Fi 7
Supported IEEE Standards
802.11be
Software / App Compatibility
App Enabled
Yes
Compatible App
Orbi Mobile App
Compatible Mobile Operating System
Apple iOS, Android OS, Windows Mobile
Regular Software Updates
Yes
Dimensions
Product Width
15.2 cm
Product Depth
21.7 cm
Product Height
31.4 cm
Warranty
Manufacturers
24 Months
Reviews
Expert Reviews
Customer Reviews
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Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Satellite
1 x Ethernet Cable
1 x Power Adapter
1 x QSG/Warranty
Questions & Answers
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Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
