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Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from 6pm Monday 18th November 2024 until midnight Wednesday 4th December 2024.
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With Product CareTM You can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on
0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
- If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com
Or
If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz - Have your original purchase receipt handy to register the details of your claim.
- Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
We encourage you to verify the received information and refrain from sharing personal data.
Description
Bring the party with you anytime, anywhere, thanks to the JBL Charge 5 Portable Bluetooth Speaker! Waterproof and dustproof, this device can reliably keep up with your fun adventures. It also integrates the powerful JBL Original Pro Sound, optimised long-excursion driver, separate tweeter, and dual pumping bass radiators to deliver the ultimate listening experience. On top of that, the speaker doubles as a convenient power bank, so you can stay charged up while on the go.
Key Features
- Bold JBL Original Pro Sound: Bask in the incredible JBL Original Pro Sound wherever you go. Charge 5 is packed with a long-excursion driver, separate tweeter, and dual pumping bass radiators to deliver crystal-clear and rich audio.
- Play and Charge: This portable speaker includes a built-in power bank, letting you charge other devices while on the move. It is also furnished with a USB 3.0 and a USB Type-C port for powering up and connecting devices.
- Keep the Music Going: Its integrated 7,500 mAh LiPo battery offers up to 20 hours of playtime (dependent on volume level and audio content), making it perfect for extended listening sessions and all-night partying. With its USB Type-C port, this speaker can be recharged in just around 4 hours.
- Ready for Anything: Jam to your favourite tunes, rain or shine. This device packs an IP67 waterproof and dustproof build, so beach sand, accidental spills, and pool water splashes don't stand a chance!
- Wireless Listening: Stream tracks wirelessly through Bluetooth v5.1. JBL Charge 5 can connect with up to two smartphones or tablets, and switch between sources easily. Plus, with its comprehensive 30m Bluetooth range, you can stay connected even as you move around.
- Double the Fun: You can pair two PartyBoost-compatible speakers for immersive stereo sound, or connect multiple PartyBoost-compatible speakers to amp up the party.
- Stunning Design: JBL’s Charge 5 Portable Bluetooth Speaker Range looks as exceptional as it sounds. Express your style and choose from a wide array of colours influenced by creative street fashion trends.
- What's in the Box: The box includes 1 x JBL Charge 5, 1 x Type C USB Cable, 1 x Safety Sheet, 1 x Quick Start Guide, and 1 x Warranty Card.
Specifications
Specifications
| Brand | JBL |
|---|---|
| Product Type | Portable Bluetooth Speakers |
| Model Number | JBLCHARGE5RED |
Product Specifications
| Model | JBL Charge 5 |
|---|
Speaker / Sound Features
| Signal-to-Noise Ratio (SNR) | >80 dB |
|---|---|
| Driver Type | Dynamic |
| Woofer Size | 52mm x 90mm |
Battery Features
| Battery Type | Lithium Polymer (LiPo) |
|---|---|
| Battery Capacity (mAh) | 7500 mAh |
| Battery Life | Up to 20 hours (dependent on volume level and audio content) |
Connectivity Features
| Wired / Wireless | Wireless |
|---|---|
| Connectivity Type | Bluetooth |
| Bluetooth Range | 30 m |
| Bluetooth Version | v5.1 |
Additional Features
| Waterproof | Yes |
|---|---|
| Dust Resistant | Yes |
Dimensions
| Product Width | 22.3 cm |
|---|---|
| Product Depth | 9.4 cm |
| Product Height | 9.65 cm |
| Product Weight | 0.96 kg |
Warranty
| Manufacturers | 12 Months |
|---|
Reviews
JBL Charge 5 Portable Bluetooth Speaker - Red is rated
out of
5 by
573.
Rated 5 out of
5
by
68eight from
Durable for Outdoor use
[This review was collected as part of a promotion.] I needed a new speaker for work but needed something durable.I was hesitant to get this because looked too sexy to take to industrial environment.I took a chance and glad i did.Not only is this a beauty its a beast.The build quality is top notch the rubber sides and grill make me feel confident it will hold its own out here.Battery life is great i currently work 12 hours due to being short handed during pandemic and it has about 25% battery at end of shift while playing at about 75% volume.The type C charging port charges it up real quick about 1 hour or so.I haven't got it wet but i have got it dirty.Overall im happy and recommed if looking for something rugged yet pretty.
Date published: 2021-04-21
Rated 5 out of
5
by
Isa85testet from
Excellent battery performance , rich sound
I have been the proud owner of the JBL Charge 5 for 1 week. The coupling with the box was completed within seconds and I was able to enjox the great sound of the box. The tone is already full and can convince in highs and lows. The battery life is terrific , it feels like you don`t get the battery empty and recharging is also quick. The JBL Charge 5 also leaves nothing to be desired in terms of processing.
JBL is also following the current trend towards sustanability and only supplies the charging cable without a plug, exemplary!
I have to say that with the Charge 5 ,JBL has really succeeded in creating a very successfil bluetooth soundbox that really leaves nothing to be desired.
Date published: 2021-04-13
Rated 5 out of
5
by
LondonOwl from
Great Upgrade to a favourite!
Received my new JBL charge 5 in blue (great colour). I’m really impressed with the update it’s almost the same size as my old JBL Charge 4 but the design is just fantastic a bit like a mini JBL Xtreme 3 which I also own in black. Now to the sound. First there is not a Huge difference between the new charge 4 and 5 but because of the edition of a tweeter there is more clarity and it seems to hold on to more bass at higher volumes than the charge 4. Bass is slightly stronger to my ears even if the specs say different. Charge 4 plays down to 60Hz charge 5 65Hz thou there various videos around showing the Charge 5 playing down a lot lower than that. All in all it’s a decent upgrade. Lovely design superb crisp sound and crazy powerful if you need it. I rarely go above 50% volume indoors because that’s more than loud enough. well done JBL yet another cracker!
Date published: 2021-03-12
Rated 5 out of
5
by
theballer24 from
Best Purchase Ever!
I have never written a review for anything before, but I’ve always said I would for this speaker so I’m finally getting around to it. I bought the JBL Charge 3 a long time ago when it first came out. I didn’t know what to expect, but I have been absolutely blown away. I love this speaker and I bring it to nearly everything I do. It’s been at the pool, on the beach, on a kayak, and so much more. The sound is incredible, and it blows my mind how long the battery lasts. My friends and family have gotten on board and gotten themselves one too. If this Charge 5 is anything like my Charge 3, I will no doubt be getting one if my 3 ever goes out on me.
Date published: 2021-05-03
Rated 5 out of
5
by
Mikey Mike from
Simply awesome!
[This review was collected as part of a promotion.] The Charge 5 is simply amazing! Great full sound that will fill a backyard or room easily. Water and dust proof for the beach, and it charges anything with a usb hookup. This is hands down better than the Flip, and not too big like the Extreme to pack into a small bag for the beach or pool. The highs are just a tad bright from a neutral sound, but with an added tweeter this was expected. This is basically a baby Extreme 3. I’m very pleased with JBL once again for bringing amazing portable sound to a package that can’t be beat.
Date published: 2021-04-22
Rated 1 out of
5
by
LouiseR from
Disappointing newer model
I had a JBL charge 3 for many years until it was stolen. I bought this as a replacement and it’s not a patch on the old version. Whilst bigger and in more range of colours, the battery life is shocking and nowhere near the advertised hours. I work 15 hour days and the Charge 3 could be played at full volume on a single charge for the duration. This one lasts about 50% of that before running out of battery and requiring a full charge again. Extremely disappointing to have made a speaker that is less of an improvement on previous models.
Date published: 2021-12-29
Rated 5 out of
5
by
JJ 123 from
I love my JBL!
First of all, major design points! This speaker is aesthetically pleasing, which is very important to me. Sound wise, you can’t beat the quality for it’s size. Not only is it easily portable, but it’s range of sound is pretty impressive for how compact it is. Also, the battery lasts forever!!! It’s loud enough to hear, while I’m in the shower and the fact that it’s waterproof, allows me to feel confident that it won’t be damaged by all the steam in my bathroom. Seriously, the construction on this thing is great! It’s expensive for sure, but if you can afford it, I’d say go for it! I’m glad I did.
Date published: 2021-09-19
Rated 3 out of
5
by
Johnjr79 from
Nice upgrade.
I went down the review line and read this reviews and nobody seems to mention the sound muffle if you are holding the charge 5 on the exclamation j side. The tweeter is producing most of the sound. I reviewed the charge 4 and the only gripe I had with that was to move the driver to the center instead of one side for balanced sound that way if you grab it from any end you still hear sound instead of blockage. It's the same with the charge 5 you have to watch how you hold or grab it to not block sound. Sound quality is amazing just wish they could of move the smaller jbl logo to the upper right or left side and put the single driver dead in the center. Just my humble opinion. Still great product more power better sound nice exterior design.
Date published: 2021-07-06
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x JBL Charge 5
- 1 x Type C USB Cable
- 1 x Safety Sheet
- 1 x Quick Start Guide
- 1 x Warranty Card
Terms & Conditions
Terms & Conditions
Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from 6pm Monday 18th November 2024 until midnight Wednesday 4th December 2024.
Questions & Answers
Hello! May I ask that Will the speaker get damaged if I continue to play it at 100% volume? Because I usually use it while I am practicing the drum, so I need my JBL Charge 5 plays at 100% volume with EQ settings to mid and high maximum. Thank you.
Thanks for your inquiry. Setting the volume and the EQ to its maximum level may pose a risk to your JBL Charge 5, particularly when playing audio that is already bass-boosted. This can lead to distortion or rattling, potentially damaging the speaker's driver. Similarly, playing louder songs with the bass set to maximum may also pose a risk. Alternatively, you can still adjust the bass in the EQ and experiment with playing loud or bass-boosted songs. However, it's important to monitor for any signs of distortion or rattling. If you encounter these issues, adjust the settings until the sound is clean and meets your expectations for a satisfying listening experience.
Date published: 2024-04-09
authentic vs counterfeit charge 5 and is theer difference between GG, TL, CS versions?
Thanks for your inquiry. Our GG, TL, and CS models come from different production centers i.e. different suppliers to fulfill the production capacity but the product specification should be the same. Products from different suppliers are just having different execution in the design but the quality should be identical. To know if your product is authentic or counterfeit, you may reach out to us, so we can check it for you.
Date published: 2024-04-11
Love the speaker and app. I have worn out my charge 3 and now happily own a 5. My only complaint is why does the app not allow you to turn the speaker on remotely?
We hear you. To control our JBL Charge 5 it must be connected first to the device and the JBL Portable App. It can be turned off by the app but you'll have to turn it on manually. As of right now, that is not a feature but we appreciate your feedback and will forward this along to the appropriate teams. If you need more help with the unit, please contact our customer support.
Date published: 2024-03-23
Can I charge my jbl charge 5 with a 120 watts smartphone adapter?
Hi Morgan,
Thank you for your question!
You can charge your JBL Charge 5 using your charger, as long as your adapter is rated at 5V, 5A, meaning 15W, or higher (amperage), it should charge your unit. JBL Charge 5 is rated to charge for 4 hours from flat using a 5V.
If the charger is 15W, 45W, 120W or even 10.000W, it will only charge with 15W.
I hope this helps. For further support, kindly contact our JBL Customer Service:
https://support.jbl.com/gb/en/
Best regards,
Date published: 2024-02-14
What charging protocol does the Charge 5 Wifi support (basically trying to figure out what wattage it charges at)
Thank you for contacting Harman Customer Service.
Below I will send you the specifications of the CHARGE 5
https://uk.jbl.com/on/demandware.static/-/Sites-masterCatalog_Harman/default/dw04b86305/pdfs/JBL%20Charge%205%20Wi-Fi_%20Specsheet_EN_Global.pdf
Yours sincerely,
Jeffrey
Harman Customer Service
Date published: 2024-01-16
Got a charge 5 as a Christmas gift and it keeps disconnecting not long after it connects. Why is this happening and how can it be fixed? I have tried connecting to different devices e.g. iPhone, google tv etc and it does it on all devices.
We appreciate you for sharing your feedback about our JBL Charge 5. We want to ensure you get the most out of our products. We would like to work with you directly to help us understand the issue you experienced with the speaker and try some troubleshooting steps with you. Please contact our Customer Support via our official website for further assistance.
Date published: 2024-01-08
What is the temperature range for the Charge 5?
Thanks for your inquiry. Our JBL Charge 5 is engineered to function effectively within a temperature range spanning from 5 to 45 degrees Celsius.
Date published: 2023-12-22
I’m trying to personalize, but final image does not match the one I created. Which one will actually be on my speaker? Mine or theirs?
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your order. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Date published: 2023-12-15
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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