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Carolina Modular Lounge Suite

VHN-CARO-01
Carolina Modular Lounge Suite
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$5,749
or 60 months of equal Gem Visa Interest Free Installments of
$95.82^
approximately
Total repayments $5,749 excluding fees.
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Available on 60 months of equal Interest Free instalments:

$95.82^
approximately
per month
^ Total repayments $5,749 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 04/12/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
Description

Create your dream living room and experience ultimate versatility with the Carolina Modular Lounge Suite! A stylish relaxation companion, this modular furniture boasts deep comfortable seating and a plethora of configuration possibilities. It can also seamlessly accommodate more people and comes with an ottoman for extra convenience.

Key Features

  • Exclusive to Harvey Norman.
  • A modular design with deep comfortable seating, multiple cushions, and an ottoman.
  • Showcases a grey fabric upholstery to complement most interior styles.
  • Crafted using pine and plywood materials; also composed of 80% polyester, 17% viscose, and 3% linen.
  • Comes with feather and foam seat cushion fillings, as well as springs and webbing support.

Care & Maintenance

To keep your lounge suite looking it's best:

  • Rotate cushions every so often to ensure even wear.
  • 'Fluff' and manipulate the fill back into place when fibres/fill moves normally with use.
  • Regularly vacuum with an approved upholstery attachment.
  • Avoid animals being on or near the furniture.
  • Do not machine wash removable covers.
  • If pilling does occur, use an approved de-pilling shaver or 'sticky roller'**.

Package Inclusions & Dimensions

  • 2 x Corner Chairs: W 1030 x D 1030 x H 680 mm.
  • 2 x Armless Chairs: W 1030 x D 1030 x H 680 mm.
  • 1 x Ottoman: W 1030 x D 1030 x H 480 mm.

Assembly

Assembly is required for this Modular Sofa.

Manufacturer’s Warranty:

  • Fabric - 1 year
  • Foam - 3 years
  • Frame - 5 years

Caveats

All genuine feather down filled product will eventually expel feathers. This is due to the quill making its way through the weave of the fabric with use. As the fill moves/shifts normally with use the quill will protrude through the weave and eventually work the feather all the way out.

*Please note: The price is for one Carolina Modular Lounge Suite only. Other products and accessories are not included.

**Follow instructions. Wrong type and/or excessive pressure can cause further issues.

Specifications
All Product Details
Product Type Modular Lounge
Material
Frame Material Pine, Plywood
Upholstery
Type Fabric
Composition 80% Polyester, 17% Viscose, 3% Linen
Cushion Information
Seat Cushion Filling Feathers, Foam
Support Springs, Webbing
Installation
Assembly Type Assembly Required
Warranty
Frame Warranty 60 months
Fabric Warranty 12 months
Foam Warranty 36 months
Reviews
Carolina Modular Lounge Suite is rated 2.0 out of 5 by 12.
Rated 1 out of 5 by from Not worth the price The product is not worth the money we paid for it. Feathers end up poking out and scratching people plus it gets all over the place! I’m sure the cushions will be flat soon and we haven’t even had it for a full 6months
Date published: 2023-03-14
Rated 1 out of 5 by from Feather Issue We bought this suite towards end of 2022, it looks great and the ability to customise the set up to your own space is good. However the feathers inside the seating and backing cushions work their way out of the fabric covers - the feathers poke out, are uncomfortable and create a mess (i.e. every day having to pick up feathers off the suite and floor). A lot of money to pay for a sub-standard product.
Date published: 2023-06-16
Rated 1 out of 5 by from cushions get all out of shape always having to try put them back into shape feathers bunch up and coming out bottom cushions end up flat and uncomfortable would not recommend getting one
Date published: 2023-08-30
Rated 1 out of 5 by from Wouldn't recommend... This couch is less than 6 months old, the fabric is pilling, looks old yet its new, the feathers are a pain too, coming out.
Date published: 2023-08-27
Rated 1 out of 5 by from Worst couch ever This is by far the worst couch ever and I wish we didn’t buy it. It looks awful - the material freys, goes fluffy, the feather's poke out and the cushions always fall out of shape as the insides sag. This couch is the biggest rip off.
Date published: 2023-10-02
Rated 5 out of 5 by from WHAT A LOUNGE SUITE! BEST YOU WILL EVER OWN!! Purchased this amazing large lounge suite 14 months ago & it is still like NEW! Has kept its shape & is so so comfortable. Nice & wide & I love the fact you can change up each seat into any configuration to suit your needs. Makes a really great bed if pushed together. Love snuggles on ours.
Date published: 2024-02-10
Rated 1 out of 5 by from Do not buy this couch Worst couch I’ve ever had. Replaced twice and then refunded. I’ve been told that we shouldn’t have brought it because we have animals in the house. Doesn’t hold its shape, material pils, looks awful after a week if you use it to sit on. Great if you want a staging couch?
Date published: 2024-07-26
Rated 5 out of 5 by from We bought this couch a round 10 months ago and absolutely love it! It’s lost a few feathers which we’d expect from a feather couch, but material looks great and is comfortable. It has a saggy look to it, which we saw from the showroom model, but it adds to the character as we didn’t want a couch that always looked perfect! Go see Chris from the Hamilton Te Rapa store and he will sort you out!
Date published: 2024-04-08
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

Questions & Answers

Could we purchase additional seats or another Ottoman and for how much?

Asked by: Teesh
Hi Teesh, yes you can purchase additional armless chairs and ottomans separately in store. Our helpful staff will will need to confirm what pricing they can do for you. We trust this helps with your query
Answered by: HN Customer Service
Date published: 2024-05-27

Is this NZ made?

Asked by: Sarah
Hi Sarah. Thanks for your question. This particular suite is an imported item from China. It is not New Zealand made. Hope this helps
Answered by: HN Customer Service
Date published: 2023-02-22

What is the total width of the chairs with arms?

Asked by: Natalie
Hi Natalie. The overall measurements for the suite (including the arms) as shown on our website is 3090mm (w) by 2060mm (d). The seat depth is 1030mm. Hope this helps.
Answered by: HN Customer Service
Date published: 2023-01-02

Hi there, in case ordering that lounge, how long it will take till delivery?

Asked by: Sam73
Thanks for your question. Please contact your closest local Harvey Norman Furniture team directly and they can advise relevant lead times and costs.
Answered by: HN Customer Service
Date published: 2022-07-25

Is it possible to see a picture of the darker color? It seems there are only photos of the light grey color on the website and in store.

Asked by: Amyw
Hi Amy. Thanks for your question. We would recommend to contact your local store or message us on our chat platforms and our friendly team can look to assist you with this.
Answered by: HN Customer Service
Date published: 2023-01-02

I am wondering if there is any possibility of another colour. The light colour with 4 kids is too light and the darker colour is exactly the same as our carpet. Does the manufacturer make other couches that may have alternative colour options in stock.

Asked by: Lisa
Thank you for your question. Unfortunately, the Carolina is only available in those two colours. Please feel free to contact your local Harvey Norman store, to discuss alternative suites that may be available in a suitable colour option for you.
Answered by: HN Customer Service
Date published: 2021-08-30
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Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.

Discover all the benefits Product CareTM brings you:
Certainty

With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.

Support

Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.

Advantage

Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.


There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Learn more about Product CareTM.

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