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Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from 6pm Tuesday 24th December 2024 until midnight Sunday 5th January 2025.
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With Product CareTM You can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on
0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
- If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com
Or
If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz - Have your original purchase receipt handy to register the details of your claim.
- Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Description
Elevate your gaming sessions with the JBL Quantum 610 Wireless Over-Ear Gaming Headset! This device offers wireless freedom and an impressive 40-hour battery life, making it an excellent addition to your rig. Meanwhile, its ability to charge with a USB cable while you play lets you enjoy uninterrupted gameplay for longer.
Key Features
- A Perfect Gaming Companion: Go harder and play longer! With JBL Quantum 610, you won’t have to compromise on anything. Together with its long-lasting battery and wireless design, this headset delivers crisp, clear, and realistic spatial sounds thanks to its 50mm dynamic drivers.
- Crystal-clear Communications: With its voice focus flip-up boom microphone, your voice is heard loud and clear, even during critical battles. Its mic also has a built-in on/off and mute function for added convenience.
- Wireless Construction: This Quantum 610 Gaming Headset highlights a cord-free design, allowing you to enjoy online gaming without being tied to your system. It also includes a 3.5mm audio cable that is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR connections.
- East to Reach Controls: Modify sound levels on the fly by utilising its built-in on-ear game-chat dial controls.
- Play for Hours in Comfort: The JBL Quantum 610 has a durable and lightweight headband with leather-wrapped memory foam ear cushions, so you can enjoy maximum comfort while gaming.
- Streamline Your Sound: Conveniently adjust your audio to your liking. By utilising the PC software suite (download required), you can customise the headset’s sound, RGB effects, QuantumSURROUND, EQ, sidetone, mic settings, and more*.
- Play and Charge: Want unlimited power? You got it! This headset lets you enjoy all-day gaming without interruptions by simply connecting its USB charging cable. It is also equipped with a 1000mAh Lithium-Ion (Li-ion) battery that can run for about 40 hours in just 3 hours of charging.
- Streamlined Connection: JBL’s Quantum 610 Wireless Over-Ear Gaming Headset pairs seamlessly with various compatible devices via its 2.4 GHz wireless frequency band.
- Optimised for Various Platforms: The Quantum 610 is certified for DISCORD and suitable for use with compatible platforms like Skype, Zoom, Twitch, and TeamSpeak.
*Only available for PC. Check the connectivity guide for compatibility.
Specifications
Specifications
| Brand | JBL |
|---|---|
| Product Type | Headsets |
| Model Number | JBLQUANTUM610BLK |
Headphone Features
| On-Ear Controls | Yes |
|---|---|
| Driver Type (Headphone) | Dynamic |
| Driver Size (Headphone) | 50 mm |
| Sensitivity/Sound Pressure Level | 100dB SPL @1kHz/1mW, Maximum SPL: 95dB |
| Headphone Frequency Response | 20Hz – 20kHz |
Microphone Features
| Built-In Microphones | Yes |
|---|---|
| Number of Microphones | 1 |
| Microphone Frequency Response | 100Hz – 10kHz |
| Pattern Type | Unidirectional |
| Impedance (Microphone) | 32 ohms |
| Microphone Sensitivity | -40dBV/Pa @1kHz |
Headphone Battery Features
| Headset Battery Type | Lithium Ion (Li-ion) |
|---|---|
| Headset Battery Capacity | 1000 mAh |
| Headset Charge Time | 3 hours |
| Battery Life/ Playtime with Full-charge | 40 hours |
Connectivity Features
| Wired / Wireless | Wireless |
|---|---|
| Wireless Frequency Bands | 2.4 GHz |
Additional Features
| Compatibility | The JBL Quantum 610 Wireless headset is compatible via 2.4GHz wireless connection with PC, PS (PS5 and PS4) and Nintendo Switch (only when docking). Compatible via 3.5mm audio jack with PC, PlayStation™, Xbox™, Nintendo Switch™, Mobile, Mac and VR. |
|---|
Dimensions
| Product Width | 11 cm |
|---|---|
| Product Depth | 23 cm |
| Product Height | 24.5 cm |
| Product Weight | 1.24 kg |
Warranty
| Manufacturers | 12 Months |
|---|
Reviews
JBL Quantum 610 Wireless Over-Ear Gaming Headset - Black is rated
out of
5 by
43.
Rated 5 out of
5
by
AZJuice from
My New Favorite Gaming Headset!
[This review was collected as part of a promotion.] My old headset was big, heavy and gave me a head ache after long gaming sessions. My new JBL head set is very comfortable, surprisingly light and not so cumbersome. I love how the mic boom folds up and automatically mutes the mic. Lets be honest, sometimes we cant break for food and might eat and game at the same time. The last thing you want is to be chewing or crunching in someones ear. The mic simply folds up, mutes and gets out of the way for your next window to scarf some pizza - LOL! The only negative i can see from this set is that JBL still doesnt have the ability with the USB dongle to work with the XBOX. Hopefully soon in the future.
Date published: 2022-09-19
Rated 5 out of
5
by
sarababa from
AMAZING!!!
I absolutely recommend the JBL Quantum 610 Wireless headphones to any kind of passionate (online)gamer. Long lasting battery (lastedün about several days of permanent use). The earpads have a pretty nice depth and a total comfy cushioning as well. The mic is movable and works as you would expect it to work: Perfectly! My favorite feature is the mute switch right next to the mic for when getting angry :D I have used and tested them with our computer, PS4 and Nintendo Switch. Overall the best gaming headphones i‘ve got to use. Go get them!!! :)
Date published: 2022-02-17
Rated 5 out of
5
by
Foomagic from
Much better than expected
I have used many headsets over the years. The JBL Quatum 610 is the best of them all. Thanks to the super long battery life, it is finally an alternative to a wired headset. But that is just one of many advantages. It is very comfortable to wear, the sound is extremely good in combination with the QuatumENGINE (be sure to install the software). Finally, a small but extremely good feature for me should be mentioned, the microphone automatically mutes when you fold it up. For me a clear buy recommendation
Date published: 2022-02-13
Rated 5 out of
5
by
Nicole Koullen from
JBL Quantum 610
The JBL headphones are the high light of the family. The headphones can be individually adjusted and emit a completely ingenious sound and sound. The settings are very good. Good workmanship and material. The light effects on the sides are particularly great. Good cable routing. The microphone can be easily directed in the appropriate direction and communication works very well, there is no background noise. It might be a suggestion to offer this type of headphone in different fashionable colors. I can give the product a 5 star rating. Every gamer needs such headphones
Date published: 2022-02-11
Rated 5 out of
5
by
SandyD from
Nice gaming headphones
[This review was collected as part of a promotion.] These JBL quantum headphones are GREAT! What is great about these headphones is that you can connect wireless or wired. Had to use wired to connect to XBOX but play station can connect wirelessly. These headphones are very easy to use and connect. The microphone picks up well and the mute function is great, either push mic up or hit button on headphones. The sound quality and volume are awesome as well. The sound quality makes you feel like you are in the game. You can use headphones while they are charging as well. JBL lights up on the side which looks great. Battery life is well over 12 hours. This is yet another great product from JBL. The comfort of these headphones is great. The foam material and coverings feel great. I can easily wear these for hours at a time. Would highly recommend these JBL quantum headphones.
Date published: 2022-09-09
Rated 5 out of
5
by
IbrahimBoran from
Convenient, complete, and well-made.
[This review was collected as part of a promotion.] Sound: Headphones sound great. I don't think it has that true JBL Signature Sound like other non-gaming JBL headphones but for a gaming headset, these are quite good, especially with the surround sound experience (the 50mm drivers make a good impact). The Equalizer in the JBL PC software also adds a lot of quality to the headset as well. Lows, mids, and highs are all adjustable. In addition, there's also a spatial sound section/feature where it adds echo and reverb to the sound like it's coming from the "space". The effect is customizable from the software with advanced options and sliders. It's similar to a live concert experience which I thought was cool for some songs and games. The headset is quite loud and the earcups also seal the ear very tightly to create solid insolation. I also didn't get any lag with the wireless feature which was very enjoyable to see.
Microphone: I love the "flip-up to mute" feature. It comes in handy during gaming or chatting/video calling sessions when you immediately want to mute. The small red LED light is also well-thought and placed. However, if you are using the headset wired, when you flip the mute switch on the cable, the light on the microphone doesn't turn red. It's visible in the software but would've been nice to add that little touch with the LED light. Overall, it sounds clear, I had no issues with the sound or got complaints about the audio from the other side. The mic is also flexible and once I was told that I was too loud, I simply moved it away from my mouth to a more comfortable spot. The mic looks like it would only move in only one direction from photos but it's very adjustable and easy to use. There's a microphone section in the software as well. "Mic Level", "Mic Volume", and "Sidetone" could be all adjusted from the software with sliders in order to get the best out of the mic.
On-headphone control buttons: I loved the buttons and their placements on the headset. They weren't in accidentally pressing areas with my usage. The right earcup only has the iconic JBL on/off flip switch for Bluetooth use. The left earcup has the volume + game-chat dial and the mute button. The game-chat dial is very convenient, and switching between the game/video sound to the chat room effortlessly was game-changing. Although the dials are smooth, they were still firm enough to not move or change settings with head movements.
Fit/Comfort: The earcup pads and the headband are very soft and comfortable for long uses. The headset is flexible and I didn't have any comfort issues. The only negative factor I came across was the headband adjustment levels. If a headset has 10 adjustable levels I'm usually at the 6/7th level which still leaves some room at the top. However, with this pair, I maxed it out. I don't have a large head but someone with one might find this pair a bit uncomfortable with the pressure coming down the headband. Other than that, the headset is very comfortable and although it's a bit on the heavy side, the weight didn't bother me at all. I enjoyed the freedom of no cables and the battery lasted for quite a while.
JBL Quantum Engine PC Software: The software is great and I loved using it. It would've been nice if it had a different layout and user interface options but it gets the job done. I love customizing my products and the software provides just that. The RGB JBL logos on the earcups can also light up with effects. There are "Breathing", "Solid", "Wave", and "Glitch" effects available in the software. You can link any effect to any color and pretty much create your own light artwork and change the colors depending on your setup, game, mood, etc. The software is very easy to use and it definitely enhances the performance you would get from the headset.
Overall, I would recommend this headset to gamers. Compared to other headsets in this price range, this pair has a lot to offer anywhere from customizability to the wireless connection. Everyone has different needs, of course, but for what I look for in a gaming headset, this satisfies most of the factors.
Date published: 2022-09-13
Rated 1 out of
5
by
MasterB from
Horrible
After not even half a year of having said product, it turns off every few seconds whilst being plugged in, half of the sound had stopped working unless the wire was placed in a certain way.
Date published: 2024-05-16
Rated 3 out of
5
by
Intruder from
Nice for PS5 and PC
[This review was collected as part of a promotion.] Looking for a headset for me PS5. Easy set up just plug the dongle in one of your usb ports. I did go to my setting on my PS5 to tweak it a bit. It does support DTS 2.0 and it did sound better when I changed it. Very comfortable and stylish as usually expected from JBL. Some Pros, great for PC gamming. Plug in the usb there was a firmware upgrade, it down loaded the software. The interface is very retro and self explanatory. Love the mood lighting on the sides and how you have modes you can play around with. Easy mute with just lifting the boom. It really gives you 3d sound and you can test it out on your PC. Some Cons, No wifi connection with Xbox or Switch. I am a gamer and would love to just move the usb from one console to another. You have to use the 3.5 mil cord to plug into the controller for it to work. It does come with all the cords needed (See Pics). Nice overall just looking for more updated options. No support of Dolby or higher DTS. Kind of a bummer no Bluetooth.
Date published: 2022-09-06
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x JBL Quantum 610 Wireless headset
- 1 x USB Charging Cable
- 1 x 3.5mm Audio Cable
- 1 x USB Wireless Dongle
- 1 x Windshield foam for boom microphone
- 1 x Quick Start Guide / Warranty card / Safety Sheet
Terms & Conditions
Terms & Conditions
Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from 6pm Tuesday 24th December 2024 until midnight Sunday 5th January 2025.
Questions & Answers
What gaming headset compatible with all mobile tablet, phone, and PC? That is utilized just bluetooth?
Thanks for your inquiry. Our JBL Quantum 810 Wireless is the Bluetooth-compatible JBL Quantum headphones, which you can connect to your mobile devices such as phones and tablets, and can be connected to PCs as well.
Date published: 2023-12-11
Usb dongles,can you purchase separately?
Thanks for reaching out. For pricing and availability and if you wish to place an order, please contact JBL Customer Support directly.
Date published: 2023-12-07
Is this compatible with the Nintendo switch wirelessly
Thanks for your inquiry. The JBL Quantum 610 Wireless headset is compatible via a 2.4GHz wireless connection with the Nintendo Switch (only when docking).
Date published: 2023-10-21
Do I have to purchase other accessories before using this headset
Thanks for your inquiry. Purchasing additional accessories for the functionality of JBL Quantum 610 Wireless is unnecessary. Once the USB Wireless Dongle is connected to the source device and the Quantum 610 is powered on, it is readily operational.
Date published: 2023-10-05
is there a way to get a new wireless connector if broken.
Please contact our Customer Support for more information on the pricing and availability of replacement parts for our JBL Quantum610.
Date published: 2023-02-20
Is there a way to use the 610 wirelessly for Xbox series x ?
Thank you for your question.
The Xbox series consoles do not allow USB audio, therefore, the dongle cannot be used or Bluetooth audio devices be connected for use. It can only be used with the 3.5mm jack on Xbox to provide audio.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2024-06-11
I bought these "JBL Quantum 610 Wireless" today, and for my deeply regret the sound in does not work in linux. When will be Linux supported?
Thank you for your question.
Unfortunately, we do not have current plans to launch a firmware to support Linux, for which we can only apologise.
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Date published: 2024-06-11
When will Linux be supported? There is no sound on Linux right now?
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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Manukau, Auckland 2241
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