With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 60 months of equal Interest Free instalments:
$76.48^
approximately per month
^ Total repayments $4,589 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 23/09/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Elevate your kitchen experience with the Fisher & Paykel 104L Integrated Fridge or Freezer Drawer! A smart investment for modern homes, this nifty appliance enables you to create a distinct storage space for various food items you use frequently. It also boasts a Variable Temperature Zone with five different food modes, so you can use it as an extra Fridge, Pantry, Freezer, Wine, or Chill drawer. Plus, the CoolDrawer’s two nifty storage compartments allow you to organise your food items with ease.
Key Overview
104L Total Capacity
4 Star Energy Rating when used as a Fridge
2 Star Energy Rating when used as a Freezer
-18 °C to +15 °C Temperature Range
Pull-Out Drawer Door
(H x W x D) - 855 x 640 x 557 mm
Product Highlights
Multifunctional Kitchen Appliance: Boasting a versatile design, this Fisher & Paykel CoolDrawer incorporates a Variable Temperature Zone with five different food modes to suit your food storage needs—Fridge, Pantry, Freezer, Wine, and Chill. Now you can get quick access to your favourite snacks and drinks or most used ingredients all the time without opening your refrigerator.
Handy Food Compartment: Organise your groceries more efficiently using this Fisher & Paykel Integrated CoolDrawer’s two customisable storage compartments. Thanks to its Variable Temperature Zone, this Multi-temperature Drawer is ideal for storing fruits, vegetables, dairy, beverages, and even wines. Additionally, its Freezer mode features three functions—Bottle Chill, Fast Freeze, and Deep Freeze—for efficient cooling.
Nifty Controls: Manage its settings and functions with just a tap, as this Integrated Fridge or Freezer Drawer equips a touch-control glass interface panel. It also features a Keylock function and an open-door alarm for added user convenience.
Built to Fit In Your Kitchen: This Fisher & Paykel Integrated Fridge or Freezer Drawer is built to integrate seamlessly into your kitchen counters. It also features a panel-ready design, so you can easily customise it to match the look of your other Fisher & Paykel appliances, counters, cabinets, and kitchen interior*.
*Please Note: Images for illustration only. No door panels or handles are included. Stainless steel versions are available for separate purchase to integrate with kitchen cabinetry.
**Qualified Cabinetry Maker and Installer Required.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
Terms & Conditions
Terms & Conditions
Offer Terms
Free Delivery:
Excludes Miele, NEFF, Konka, and Altus. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 23/09/2025.
Harvey Norman Bonus Gift Card*:
*Excludes Miele and NEFF. Excludes all chest freezers, all bench top kitchen appliances, all non-built-in microwaves, factory second kitchen appliances, all spare parts and accessories, small appliances (bench top appliances), delivery, installation, Product Care fees, commercial sales, and bulk or project purchases. Harvey Norman Bonus Gift Cards are issued on receipt of goods and expire 2 Months from date of issue. Bonus gift cards are not redeemable for cash and cannot be used in the transaction in which it is issued. If goods are refunded, then the gift card must be returned (if unused) or the value of the gift card must be deducted from the refunded amount. See www.harveynorman.co.nz/gift-card-terms-and-conditions.html or in store for terms and conditions. Offer ends 07/10/2025.
Total Purchase Amount (Excludes Miele and NEFF. Excludes all chest freezers, all bench top kitchen appliances, all non-built-in microwaves, factory second kitchen appliances, all spare parts and accessories, small appliances (bench top appliances), delivery, installation, Product Care fees, commercial sales, and bulk or project purchases):
Spend $2,500.00 - $3,999.99 and receive $250 Gift Card
Spend $4,000.00 - $5,999.99 and receive $400 Gift Card
Spend $6,000.00 - $7,999.99 and receive $600 Gift Card
Spend $8,000.00 - $9,999.99 and receive $800 Gift Card
Spend $10,000.00 or more and receive $1,000 Gift Card
Questions & Answers
bvseo_sdk, p_sdk, 3.2.1
CLOUD, getContent, 86.83ms
QUESTIONS, PRODUCT
bvseo-msg: HTTP status code of 404 was returned;
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Offer Terms
Free Delivery:
Excludes Miele, NEFF, Konka, and Altus. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 23/09/2025.
Harvey Norman Bonus Gift Card*:
*Excludes Miele and NEFF. Excludes all chest freezers, all bench top kitchen appliances, all non-built-in microwaves, factory second kitchen appliances, all spare parts and accessories, small appliances (bench top appliances), delivery, installation, Product Care fees, commercial sales, and bulk or project purchases. Harvey Norman Bonus Gift Cards are issued on receipt of goods and expire 2 Months from date of issue. Bonus gift cards are not redeemable for cash and cannot be used in the transaction in which it is issued. If goods are refunded, then the gift card must be returned (if unused) or the value of the gift card must be deducted from the refunded amount. See www.harveynorman.co.nz/gift-card-terms-and-conditions.html or in store for terms and conditions. Offer ends 07/10/2025.
Total Purchase Amount (Excludes Miele and NEFF. Excludes all chest freezers, all bench top kitchen appliances, all non-built-in microwaves, factory second kitchen appliances, all spare parts and accessories, small appliances (bench top appliances), delivery, installation, Product Care fees, commercial sales, and bulk or project purchases):
Spend $2,500.00 - $3,999.99 and receive $250 Gift Card
Spend $4,000.00 - $5,999.99 and receive $400 Gift Card
Spend $6,000.00 - $7,999.99 and receive $600 Gift Card
Spend $8,000.00 - $9,999.99 and receive $800 Gift Card
Spend $10,000.00 or more and receive $1,000 Gift Card