Samsung 12kg Front Loading Washing Machine with 24 Programs - White (Bespoke AI/WW12BB944DGHSA)
With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Samsung 12kg Front Loading Washing Machine with 24 Programs - White (Bespoke AI/WW12BB944DGHSA)
Available on 36 months of equal Interest Free instalments:
$66.64^
approximately per month
^ Total repayments $2,399 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 30/04/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Discover the future of laundry with the Samsung 12kg 24 Program Front Loading Washing Machine! The ultimate addition to modern homes—this nifty appliance equips a spacious 12kg capacity, and a brilliant AI BubbleWash function with intelligent sensors to deliver an optimised, powerful, and effective wash. It also highlights an array of convenient features, such as AI Wash, Hygiene Steam, Drum Clean +, Pet Care, and more. Plus, with its AI Control, you can easily personalise every wash cycle to cater to all your laundry needs.
Key Overview
12KG Load Capacity
5 Star Energy Rating
4 Star Water Rating (WELS)
Hot and Cold Water Supply Required
72 dB Noise Level
24 x Wash Programs
1400 RPM
(W x D x H): 600 x 695 x 850 mm
Product Highlights
Smart and Gentle Wash: Elevate your laundry experience with Samsung’s Front Loading Washing Machine featuring AI BubbleWash1 technology. Enjoy superior cleaning with 24%2 more soil removal at lower temperatures, while saving energy and enhancing fabric care by 45.5%3. It also employs AI Wash technology, which senses fabric weight and softness, optimising water and detergent usage for thorough yet gentle cleaning4,5. In addition, this unit is engineered with a QuickDrive Technology that cuts wash times by 50%6, and Q-Bubble technology for deep cleaning without damaging your clothes.
Feature Packed: To accommodate different laundry needs, this Samsung Washer incorporates an array of wash programs including Baby Care, Super Speed, Pet Care Wash, and Wool. Its Hygiene Steam also deep cleans clothing to eliminate ingrained grime and up to 99.9% of bacteria7 and allergens7, as well as reduce exposure to house dust mites, cat, dog, grass pollen and fungi9. For added convenience, this appliance features Bubble Soak technology that ensures your clothes come out looking fresh and stain-free10.
Intuitive Controls: Enjoy seamless operations, as this front-load washer integrates a touchpad and dial control panel with AI Control features. You can also use its SmartThings app (download required) to access functions like Cycle Suggestion, Auto Cycle Link, Habits Learning feature, Informative Display and Guide, regular software updates when needed, and more. Additionally, its Auto Dispense system accurately doses detergent and fabric softener, ensuring convenient and effective washing results every time.
Easy Maintenance: Say goodbye to tedious upkeeping! Its Drum Clean + combines a powerful water jet and fast-spinning motion that removes up to 99.9% of odour-causing bacteria11. It also sends a reminder to clean this Samsung Washer every 40 cycles. Plus, the StayClean Drawer ensures minimal soap residue buildup, keeping the tray hygienic and hassle-free.
Eco-Friendly Washing: Samsung’s Front Loading Washing Machine prioritises environmental responsibility with its Less Microfiber Cycle. Engineered to reduce microplastic discharge by 54%12, it optimises motor operations for eco-friendly washing without compromising performance.
Style Meets Functionality: This Samsung Bespoke AI Washing Machine is as beautiful as it is functional. The elegant white exterior seamlessly integrates into your home, while the durable black finish tempered glass door is built to withstand everyday use.
*Assembly is required.
**Hot and cold water supplies are required.
1 AI BubbleWash is only activated when specific courses are selected, including Cotton, Synthetics and AI Wash with loads less than 2kg.
2 Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary.
3 Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Eco Bubble (WF0702WKU). Individual results may vary.
4 Based on an AI-created algorithm. Actual results may vary depending on individual use.
5 AI Wash holds detergent for up to 1 month’s washing, based on the average of 4 loads per week. It may vary depending on the washing load and settings.
6 Based on internal testing (in accordance with IEC 60456-2010) of the WW9400B Cotton cycle with the QuickDrive option compared to the Cotton cycle without the QuickDrive option. Result: Wash time reduced by 57% (87 mins to 37 mins). Results may vary depending on the actual usage conditions.
7 Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.
8 Based on the Intertek test report for the Hygiene steam course.
9 Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure house dust mite, cat, dog, grass pollen and fungi.
10 Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.
11 Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Based on testing witnessed by Intertek of the Drum Clean + cycle.
12 Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions.
Specifications
Specifications
All Product Details
Brand
Samsung
Product Type
Front Load Washing Machine
Model Number
WW12BB944DGHSA
Colour
White
Whiteware Capacity
Load Capacity
12 KG
Large Capacity
Energy
Energy Star Rating
5 Star
Energy Consumption
Cold : 218 kWh/year, Warm : 272 kWh/year
Water Efficiency
Water Rating (WELS: Water Efficiency Labelling and Standards)
4 Star
Water Consumption
123 L per wash
Water Pressure
50 to 800 kPa
Water Supply
Hot and Cold Water Supply Required
Washing Machine Features
Washing Machine Feature
AI Enhancements
Autoclean Detergent Drawer
Automatic Detergent Dispensing
Extra Rinse Option
Load Sensing
Multilingual
Progress Indicator
Quick Wash
Steam
Time Left Display
General Laundry Features
Delay Start
Yes
Dispensers
Detergent, Softener and Pre-Wash Dispensers
Smart Laundry Feature
Auto Dose System
Door Features
Default Door Hinge
Left
Door Type
Side-Swing Door
Type of Opening
Door
Lid / Door Material
Tempered Glass Door
Height with Lid Open
1080 (mm) with Door Open
Control Panel Features
Control Panel Type
Touch Pad and Dial Control Panel
Location of Control Panel
Top Front Centre Location of Control Panel
Motor
Type of Motor
Digital Inverter Technology Motor
Noise Level
72 dB
Drum
Drum Type
Swirl Designed Drum
Spin Tub Material
Stainless Steel Tub
Cycle
Number of Wash Programs
24 x Wash Programs
Wash Programs
AI Wash, Super Speed, 15' Quick Wash, Activewear, Baby Care, Bedding, Cloudy Day, Cotton, Colours, Delicates, Denim, Drain/Spin, Drum Clean+, E Cotton, Hygiene Steam, Intense Cold, Less Microfiber, Outdoor, Rinse + Spin, Shirts, Silent Wash, Synthetics
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Samsung 12kg BubbleWash Front Load Washing Machine
1 x Spanner
1 x Bolt Caps
1 x Hose Guide
1 x Cold Water Hose
1 x Hot Water Hose
1 x Cap Fixer
1 x User Guide
Terms & Conditions
Terms & Conditions
Offer Terms
Via supplier online redemption. The claimant must purchase at least one eligible Samsung TV or home appliance and trade in an old TV, refrigerator, washer, dryer, or vacuum between 4th February 2025 - 23rd April 2025. Claimants must register their claim with Samsung before 23rd July 2025. No incomplete claims will be accepted after 23rd October 2025. For details and full terms & conditions go to www.samsung.com/nz/offer/.
Questions & Answers
I have this washing machine and would like to buy the matching dryer - can you please advise which model dryer matches this?
Asked by: Ashley
Great question Ashley! The matching dryer model for this washer unit would be the DV90BB9440GBSA. It's a 9kg Heat Pump Dryer which occupies the same physical space, and is designed to stack or sit side-by-side. This can be found on our website by searching the model number. Trust this helps! ^CO
Answered by: HN Customer Service
Date published: 2024-08-07
I followed the instructions of a team member for item of purchase and found out that the offer expired the day i was meant to have received the items the offer is no longer available?
Asked by: C4ndy70V3r
Thanks for your question. In this instance, we recommend liaising with the store directly, and the team can look into this with you and advise.
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Offer Terms
Via supplier online redemption. The claimant must purchase at least one eligible Samsung TV or home appliance and trade in an old TV, refrigerator, washer, dryer, or vacuum between 4th February 2025 - 23rd April 2025. Claimants must register their claim with Samsung before 23rd July 2025. No incomplete claims will be accepted after 23rd October 2025. For details and full terms & conditions go to www.samsung.com/nz/offer/.