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Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
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Or
If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz - Have your original purchase receipt handy to register the details of your claim.
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Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
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Food Spoilage*
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*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Samsung 12kg Front Loading Washing Machine with 24 Programs - White (Bespoke AI/WW12BB944DGHSA)
WW12BB944DGHSAAvailable on 60 months of equal Interest Free instalments:
$31.22^
approximately
per month
per month
^ Total repayments $1,873 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 04/12/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
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Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
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All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
We encourage you to verify the received information and refrain from sharing personal data.
Description
-
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks
This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Discover the future of laundry with the Samsung 12kg 24 Program Front Loading Washing Machine! The ultimate addition to modern homes—this nifty appliance equips a spacious 12kg capacity, and a brilliant AI BubbleWash function with intelligent sensors to deliver an optimised, powerful, and effective wash. It also highlights an array of convenient features, such as AI Wash, Hygiene Steam, Drum Clean +, Pet Care, and more. Plus, with its AI Control, you can easily personalise every wash cycle to cater to all your laundry needs.
Key Overview
- 12KG Load Capacity
- 5 Star Energy Rating
- 4 Star Water Rating (WELS)
- Hot and Cold Water Supply Required
- 72 dB Noise Level
- 24 x Wash Programs
- 1400 RPM
- (W x D x H): 600 x 695 x 850 mm
Product Highlights
- Smart and Gentle Wash: Elevate your laundry experience with Samsung’s Front Loading Washing Machine featuring AI BubbleWash1 technology. Enjoy superior cleaning with 24%2 more soil removal at lower temperatures, while saving energy and enhancing fabric care by 45.5%3. It also employs AI Wash technology, which senses fabric weight and softness, optimising water and detergent usage for thorough yet gentle cleaning4,5. In addition, this unit is engineered with a QuickDrive Technology that cuts wash times by 50%6, and Q-Bubble technology for deep cleaning without damaging your clothes.
- Feature Packed: To accommodate different laundry needs, this Samsung Washer incorporates an array of wash programs including Baby Care, Super Speed, Pet Care Wash, and Wool. Its Hygiene Steam also deep cleans clothing to eliminate ingrained grime and up to 99.9% of bacteria7 and allergens7, as well as reduce exposure to house dust mites, cat, dog, grass pollen and fungi9. For added convenience, this appliance features Bubble Soak technology that ensures your clothes come out looking fresh and stain-free10.
- Intuitive Controls: Enjoy seamless operations, as this front-load washer integrates a touchpad and dial control panel with AI Control features. You can also use its SmartThings app (download required) to access functions like Cycle Suggestion, Auto Cycle Link, Habits Learning feature, Informative Display and Guide, regular software updates when needed, and more. Additionally, its Auto Dispense system accurately doses detergent and fabric softener, ensuring convenient and effective washing results every time.
- Easy Maintenance: Say goodbye to tedious upkeeping! Its Drum Clean + combines a powerful water jet and fast-spinning motion that removes up to 99.9% of odour-causing bacteria11. It also sends a reminder to clean this Samsung Washer every 40 cycles. Plus, the StayClean Drawer ensures minimal soap residue buildup, keeping the tray hygienic and hassle-free.
- Eco-Friendly Washing: Samsung’s Front Loading Washing Machine prioritises environmental responsibility with its Less Microfiber Cycle. Engineered to reduce microplastic discharge by 54%12, it optimises motor operations for eco-friendly washing without compromising performance.
- Style Meets Functionality: This Samsung Bespoke AI Washing Machine is as beautiful as it is functional. The elegant white exterior seamlessly integrates into your home, while the durable black finish tempered glass door is built to withstand everyday use.
*Assembly is required.
**Hot and cold water supplies are required.
1 AI BubbleWash is only activated when specific courses are selected, including Cotton, Synthetics and AI Wash with loads less than 2kg.
2 Based on the Performance Lab Test report by Springboard Engineering on EMPA strips, comparing a normal detergent solution and bubble technology without mechanical action. Individual results may vary.
3 Tested in accordance with IEC 60456-2010 / 4kg Wash Load / Super Eco Wash cold (WF80F5E5U4W) vs. Cotton 40°C without Eco Bubble (WF0702WKU). Individual results may vary.
4 Based on an AI-created algorithm. Actual results may vary depending on individual use.
5 AI Wash holds detergent for up to 1 month’s washing, based on the average of 4 loads per week. It may vary depending on the washing load and settings.
6 Based on internal testing (in accordance with IEC 60456-2010) of the WW9400B Cotton cycle with the QuickDrive option compared to the Cotton cycle without the QuickDrive option. Result: Wash time reduced by 57% (87 mins to 37 mins). Results may vary depending on the actual usage conditions.
7 Based on the Intertek test report for the Hygiene steam course. Removes 99.9% of Staphylococcus aureus and Escherichia coli. Individual results may vary.
8 Based on the Intertek test report for the Hygiene steam course.
9 Based on The British Allergy Foundation (BAF) test report for the Hygiene Steam course, Allergy UK considers that this product will, in proper use, reduce exposure house dust mite, cat, dog, grass pollen and fungi.
10 Tested in accordance with IEC 60456 5th edition / 8kg Wash Load / Bubble Soak Wash vs. Cotton 40/60°C, Synthetic 60°C, and Denim 40°C without Bubble Soak.
11 Eliminates 99.9% of bacteria (Pseudomonas Aeruginosa) from the inside of the washer and removes dirt from the rubber gasket. Based on testing witnessed by Intertek of the Drum Clean + cycle.
12 Based on testing by the Ocean Wise Plastics Lab using a 2kg load of 100% polyester hoodies, comparing the Synthetics cycle on a Samsung conventional model WW4000T and the Less Microfiber cycle on the WW7000B. Results may vary depending on the actual clothes and usage conditions.
Specifications
Specifications
| Brand | Samsung |
|---|---|
| Product Type | Front Load Washing Machine |
| Model Number | WW12BB944DGHSA |
| Colour | White |
Whiteware Capacity
| Load Capacity | 12 KG |
|---|---|
| Large Capacity |
Energy
| Energy Star Rating | 5 Star |
|---|---|
| Energy Consumption | Cold : 218 kWh/year, Warm : 272 kWh/year |
Water Efficiency
| Water Rating (WELS: Water Efficiency Labelling and Standards) | 4 Star |
|---|---|
| Water Consumption | 123 L per wash |
| Water Pressure | 50 to 800 kPa |
| Water Supply | Hot and Cold Water Supply Required |
Washing Machine Features
| Washing Machine Feature |
|
|---|
General Laundry Features
| Delay Start | Yes |
|---|---|
| Dispensers | Detergent, Softener and Pre-Wash Dispensers |
| Smart Laundry Feature |
|
Door Features
| Default Door Hinge | Left |
|---|---|
| Door Type | Side-Swing Door |
| Type of Opening | Door |
| Lid / Door Material | Tempered Glass Door |
| Height with Lid Open | 1080 (mm) with Door Open |
Control Panel Features
| Control Panel Type | Touch Pad and Dial Control Panel |
|---|---|
| Location of Control Panel | Top Front Centre Location of Control Panel |
Motor
| Type of Motor | Digital Inverter Technology Motor |
|---|---|
| Noise Level | 72 dB |
Drum
| Drum Type | Swirl Designed Drum |
|---|---|
| Spin Tub Material | Stainless Steel Tub |
Cycle
| Number of Wash Programs | 24 x Wash Programs |
|---|---|
| Wash Programs | AI Wash, Super Speed, 15' Quick Wash, Activewear, Baby Care, Bedding, Cloudy Day, Cotton, Colours, Delicates, Denim, Drain/Spin, Drum Clean+, E Cotton, Hygiene Steam, Intense Cold, Less Microfiber, Outdoor, Rinse + Spin, Shirts, Silent Wash, Synthetics |
| Extras Programs | Bubble Soak, Bubble Technology |
Spinning
| Spin Speed | 1400 RPM |
|---|---|
| Max Spin Speed | 1400 RPM |
Smart Features
| Display Type | Digital Display with White Colour Text |
|---|---|
| Wi-Fi Embedded | Yes |
| Connectivity Type | Wi-Fi |
Software / App Compatibility
| App Enabled | Yes |
|---|---|
| Compatible App | SmartThings App |
Installation
| Assembly Type | Assembly Required |
|---|---|
| Installation Type | Freestanding or stackable |
| Plumbing Requirements | Hot and Cold Water Supply Required |
Electrical Connection
| Wattage/Voltage | AC 220-240 V, 50 Hz |
|---|
Dimensions
| Height | 850 mm |
|---|---|
| Width | 600 mm |
| Depth | 695 mm |
| Product Weight | 80 kg |
Warranty
| Manufacturers | 24 Months |
|---|
Reviews
Samsung 12kg Front Loading Washing Machine with 24 Programs - White (Bespoke AI/WW12BB944DGHSA) is rated
out of
5 by
18.
Rated 5 out of
5
by
LizzieChilli from
Great features and quality
I bought this machine two months and ago and it has been a pleasure. I’m normally the type to rely on reviews but there aren’t really any for such a new machine.
I love its preloaded cycles and also the customisation you can program eg more soaking, changing intensity, water levels, etc.
It’s a very solid but extremely quiet machine and I’m very glad I bought it. Handy app for reminding you when it’s needs a clean, yto send a custom cycle if you like or simply tell you when it’s done (helpful as a busy mum).
I would absolutely recommend for any larger families and those who wash daily.
Date published: 2023-09-22
Rated 1 out of
5
by
Renee from
Very loud
Purchased this end of last year and it is SO loud and shakes a lot. We had someone come out to check the machine and we were told to get a rubber mat which we did. This did not help. We gave it a few months but I cannot have the spin cycle on full and I am getting fed up with it. Have emailed Harvey Norman about returning this.
So disappointed in this machine!
Date published: 2024-05-30
Rated 5 out of
5
by
Alfa from
Happy customer - Samsung for life !
[This review was collected as part of a promotion.] The price of this item is what sold it for me personally. Form the quality build and brand name I have always trusted. I did not hesitate to pre-order this washer. I am very excited for the delivery to our new home. To be honest, we are decking out our new place with as much Samsung products as possible. The interoperability of the tech, being user friendly and easy access to my phone with app's. It all makes me feel up to date and breath just a little bit easier.
Date published: 2024-04-26
Rated 1 out of
5
by
Storm from
Don’t waste your time
Super load machine. Spin sounds like a jet taking off and banging around. We sent it back and got a replacement which has the exact same issues. Waste of our money and time.
Date published: 2024-05-10
Rated 5 out of
5
by
Samantha k from
Love the features
[This review was collected as part of a promotion.] I got this last year and it's a life saver. The quick wash is great and it will even fit a quilt in it without struggling. It will remember my previous wash cycles without me having to set it each time.
Date published: 2024-04-03
Rated 4 out of
5
by
Jols from
Easy to use
[This review was collected as part of a promotion.] So far it's been working like a treat. The Samsung AI washing machine optimizes wash cycles based on load size and fabric type and we think it helps with efficient cleaning and conserving energy. The 12kg capacity is great for large loads, and overall it is easy to use.
Date published: 2024-04-23
Rated 3 out of
5
by
Dhanpreet from
[This review was collected as part of a promotion.] Some times its hard to start it. there is no indication of power on or off on the dispal
Date published: 2024-07-09
Rated 5 out of
5
by
astro from
greart
You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications relating to your review.
You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications relating to your review.Submit
Date published: 2023-09-17
Delivery
Delivery
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
What's in the box
- 1 x Samsung 12kg BubbleWash Front Load Washing Machine
- 1 x Spanner
- 1 x Bolt Caps
- 1 x Hose Guide
- 1 x Cold Water Hose
- 1 x Hot Water Hose
- 1 x Cap Fixer
- 1 x User Guide
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 04/12/2024.
Questions & Answers
I have this washing machine and would like to buy the matching dryer - can you please advise which model dryer matches this?
Great question Ashley! The matching dryer model for this washer unit would be the DV90BB9440GBSA. It's a 9kg Heat Pump Dryer which occupies the same physical space, and is designed to stack or sit side-by-side. This can be found on our website by searching the model number. Trust this helps! ^CO
Date published: 2024-08-07
I followed the instructions of a team member for item of purchase and found out that the offer expired the day i was meant to have received the items the offer is no longer available?
Thanks for your question. In this instance, we recommend liaising with the store directly, and the team can look into this with you and advise.
Date published: 2023-10-24
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
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Manukau, Auckland 2241
All prices are inclusive of GST.
